I'm sincerely begging anyone who has anything to do with this company to runIf you are looking to move and hear from themHang up- Call ANY other company but do not go with West Coast MoversWhen they arrived (late) for pickup the driver ran over our power line!! They moved slower than a small child could have and we ended up missing my husbands high school reunion despite having hours to load our small two bedroom duplex before we needed to be thereThey quoted me one price then this almost doubled due to the way they packed the truck(I work in shipping- If you can't load correctly obviously more space is taken)The paperwork says they have days to deliver so of course they took until days to do thisThen the day of delivery they charged me a long carry fee because the driver said he couldn't pull on to our road (which there is plenty of room on) so instead he parked (and blocked in) our side streetI thought all of this would be the worst of itUntil they started bringing in my possessionsAlmost every box was at least damaged on the surface, a majority completely crushed or openWe checked off each number as they walked in and noted appx items short including one end table! As we started opening boxes we discovered SO MANY broken things- My speakers, my dishes (FROM MY WEDDING), my wine glasses (THAT WERE MY LATE MOMS), my BED, my lampI could go on but you get the pointAlso since they loaded things on an wheeler with other peoples moves as well they marked my items with a "MN" to visibly see which is whichSo they marked WITH SHARPIE on my plastic totes, MY BED, etcI'm absolutely appalled and shockedWe are started the process currently with their CSI program but so far I believe we are going to be offered next to nothingAt a quick glance estimate we are already $into damages not to mention the other problemsPLEASE AVOID THIS COMPANY
They arrived late for the pickup After loading, they quoted a price more than double the original estimate, partly because the volume was greater than estimated (at least by their measurement) but also due to additional charges they suddenly came up with I requested a delivery date one month later, adding that I might be ready to receive it before then The driver said to call them if I wanted an earlier date and they would try to accommodate that I moved into my new place early, so requested an earlier delivery date I was told that the original agreed date was the earliest it could be done That date came and I called to ask where my delivery was I was told I must wait another to days I called days later and was told delivery was likely to be another days I asked to speak to a supervisor, got an answering machine and left a messageNo response And still no delivery
This company is by the far the worst company ever We are a military family and we were moving from Camp Pendleton CA to San Antonio TX We were promised a date of 12/17/and 12/18/ Not only did they not show up but there were and a half days late The finally arrived on 12/19/later in the day and ended up being there till am the next morning They gave us a binding estimate of a little under $and when they finally loaded everything in the truck it jumped to almost $ There website and rights and responsibilites state they have to give you a written estimate before loading all items into the truck or the bidning estimate is reafirmed Now, they say they will call us back because I dont think they realized I was actually going to look for everything Not only that but it says the bening estimate is guaranteed and they provide all the supplies needed but instead they charged us $for packaging Worst company DO NOT USE WEST COAST MOVERS
Hopefully you read this before it's too late The english dictionary doesn't have enough bad words to describe this company promises Lies terrible Service more lies confusion time wasting more lies lies lies lies I wish they have the ability to move things so they could move themselves out of the country
This company is terribleThey clearly have no respect for their customers and do not even try to retain your businessMy wife and I moved with them and the quote was WAY offThey showed up days late for deliveryStuff was missingThe movers do not handle your stuff with care at allThey showed up in a VERY large truck that did not fit into our parking lot so they wanted to charge us a shuttle fee of $After hours of arguing with their \"customer service\" rep they would not budgeTherefore, I had to rent a uhaul and they moved all my stuff from their truck into a uhaulThen I had to move it all up to my 2nd floor apartment by myselfThis was the worst experience I have ever had with any kind of company including mechanics, car salesmen, plumbers, or any other customer-based businessDO NOT USE THIS COMPANYYOU HAVE BEEN WARNED
I was quoted a price of $but ended up doubling and paying way moreThe quote was offHowever, I realize it's only a quote and not 100% guaranteedI would have liked to stay in the small amount range but unfortunately my [redacted] had to be movedHa! I am relocating from UTAH to CALIFORNIAI was impressed that they didn't charge me to store my items for the two weeksThe moving company was days late due to an employee/driver illnessIt was frustrating not being contacted by customer service to be informed of the issues the company was havingHowever, the moving guys were on top of it and called to inform me they were on their wayOnce they arrived it was a ton of fun, goofing off with them and enjoying their company while they packing my belongingsI was quoted sq ft but took up sq ftI'm in a small two bed condo that is sq ft, they picked up my storage unit as wellI really enjoyed the two guys that moved me and I look forward to them returning for delievry
I'm sincerely begging anyone who has anything to do with this company to runIf you are looking to move and hear from themHang up- Call ANY other company but do not go with West Coast MoversWhen they arrived (late) for pickup the driver ran over our power line!! They moved slower than a small child could have and we ended up missing my husbands high school reunion despite having hours to load our small two bedroom duplex before we needed to be thereThey quoted me one price then this almost doubled due to the way they packed the truck(I work in shipping- If you can't load correctly obviously more space is taken)The paperwork says they have days to deliver so of course they took until days to do thisThen the day of delivery they charged me a long carry fee because the driver said he couldn't pull on to our road (which there is plenty of room on) so instead he parked (and blocked in) our side streetI thought all of this would be the worst of itUntil they started bringing in my possessionsAlmost every box was at least damaged on the surface, a majority completely crushed or openWe checked off each number as they walked in and noted appx items short including one end table! As we started opening boxes we discovered SO MANY broken things- My speakers, my dishes (FROM MY WEDDING), my wine glasses (THAT WERE MY LATE MOMS), my BED, my lampI could go on but you get the pointAlso since they loaded things on an wheeler with other peoples moves as well they marked my items with a "MN" to visibly see which is whichSo they marked WITH SHARPIE on my plastic totes, MY BED, etcI'm absolutely appalled and shockedWe are started the process currently with their CSI program but so far I believe we are going to be offered next to nothingAt a quick glance estimate we are already $into damages not to mention the other problemsPLEASE AVOID THIS COMPANY
They arrived late for the pickup After loading, they quoted a price more than double the original estimate, partly because the volume was greater than estimated (at least by their measurement) but also due to additional charges they suddenly came up with I requested a delivery date one month later, adding that I might be ready to receive it before then The driver said to call them if I wanted an earlier date and they would try to accommodate that I moved into my new place early, so requested an earlier delivery date I was told that the original agreed date was the earliest it could be done That date came and I called to ask where my delivery was I was told I must wait another to days I called days later and was told delivery was likely to be another days I asked to speak to a supervisor, got an answering machine and left a messageNo response And still no delivery
This company is by the far the worst company ever We are a military family and we were moving from Camp Pendleton CA to San Antonio TX We were promised a date of 12/17/and 12/18/ Not only did they not show up but there were and a half days late The finally arrived on 12/19/later in the day and ended up being there till am the next morning They gave us a binding estimate of a little under $and when they finally loaded everything in the truck it jumped to almost $ There website and rights and responsibilites state they have to give you a written estimate before loading all items into the truck or the bidning estimate is reafirmed Now, they say they will call us back because I dont think they realized I was actually going to look for everything Not only that but it says the bening estimate is guaranteed and they provide all the supplies needed but instead they charged us $for packaging Worst company DO NOT USE WEST COAST MOVERS
Hopefully you read this before it's too late The english dictionary doesn't have enough bad words to describe this company promises Lies terrible Service more lies confusion time wasting more lies lies lies lies I wish they have the ability to move things so they could move themselves out of the country
This company is terribleThey clearly have no respect for their customers and do not even try to retain your businessMy wife and I moved with them and the quote was WAY offThey showed up days late for deliveryStuff was missingThe movers do not handle your stuff with care at allThey showed up in a VERY large truck that did not fit into our parking lot so they wanted to charge us a shuttle fee of $After hours of arguing with their \"customer service\" rep they would not budgeTherefore, I had to rent a uhaul and they moved all my stuff from their truck into a uhaulThen I had to move it all up to my 2nd floor apartment by myselfThis was the worst experience I have ever had with any kind of company including mechanics, car salesmen, plumbers, or any other customer-based businessDO NOT USE THIS COMPANYYOU HAVE BEEN WARNED
I was quoted a price of $but ended up doubling and paying way moreThe quote was offHowever, I realize it's only a quote and not 100% guaranteedI would have liked to stay in the small amount range but unfortunately my [redacted] had to be movedHa! I am relocating from UTAH to CALIFORNIAI was impressed that they didn't charge me to store my items for the two weeksThe moving company was days late due to an employee/driver illnessIt was frustrating not being contacted by customer service to be informed of the issues the company was havingHowever, the moving guys were on top of it and called to inform me they were on their wayOnce they arrived it was a ton of fun, goofing off with them and enjoying their company while they packing my belongingsI was quoted sq ft but took up sq ftI'm in a small two bed condo that is sq ft, they picked up my storage unit as wellI really enjoyed the two guys that moved me and I look forward to them returning for delievry