C & R Handy Person Service Ltd

Initial Business Response / [redacted] (1000, 5, 2016/01/28) */ [redacted] was contacted minutes ago.We bid not argue.We spoke about the doors briefly and she said that all she wanted to have done was to have the doors working properlyI said that I only wanted her to be happy and that I was willing to come over and trim the doorsShe said again that she did not want the doors trimmed, she wanted them rehung***'s doors have a plastered in jamb which means that she has no door moldingsAs I said in my previous response these doors did not work properly before the work beganThe only reasonable way to get these doors to work will be to trim themUnder no circumstances will the jambs be cut out and rehungThese problems with the doors are due to the age of the house and the shifting that has occurred over time [redacted] said she would leave this matter in the hands of the Revdex.com Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/02/08) */ After C&R stated that they would not come and look at my complaint about the doors only if he could trim the doors to make them fit I heard nothing from him I recontacted him again and he said he would come and see what I was complaining aboutHe came February 2, and after showing him where he went wrong he said he would come and rehang the doors but didn't know when this would be because he was booked solidIf he knew what he was doing should I show him where he went wrong? I suggested that he bring someone who knew what he was doing his statement "that will never happen" His excuse for not coming sooner is that I should have told him what was wrong [redacted] Final Consumer Response / [redacted] (2000, 15, 2016/02/23) */ File # [redacted] C&R Handy Person Services Ltd [redacted] Senior Marketplace Counsellor, Dear Madam, I know that this file has been closed for some time but have been unable to do anything about this matter I must apologize for giving you the impression that I was unhappy with Revdex.com Services & assistanceI have no complaints with your services except that it took so long for this complaint took to resolveIt was not your faultI guess I should have been more aggressive on my part with C& R In deadline date C&R came and reset the hinges on five doors in about two hoursWhy did he not check his work the first timeI asked him that and he admitted he did not [redacted] Please accept my apology for sounding unhappy Thank you for your help but hope never to have to use your services againI will have to be more attentive to who I get and how the work is done as it progressive The matter as far as I am concerned is ended Yours truly [redacted]

Initial Business Response /* (1000, 5, 2016/01/28) */
*** was contacted minutes ago.We bid not argue.We spoke about the doors briefly and she said that all she wanted to have done was to have the doors working properlyI said that I only wanted her to be happy and that I was willing to come
over and trim the doorsShe said again that she did not want the doors trimmed, she wanted them rehung***'s doors have a plastered in jamb which means that she has no door moldingsAs I said in my previous response these doors did not work properly before the work beganThe only reasonable way to get these doors to work will be to trim themUnder no circumstances will the jambs be cut out and rehungThese problems with the doors are due to the age of the house and the shifting that has occurred over time*** said she would leave this matter in the hands of the Revdex.com
Initial Consumer Rebuttal /* (3000, 7, 2016/02/08) */
After C&R stated that they would not come and look at my complaint about the doors only if he could trim the doors to make them fit I heard nothing from him
I recontacted him again and he said he would come and see what I was complaining aboutHe came February 2, and after showing him where he went wrong he said he would come and rehang the doors but didn't know when this would be because he was booked solidIf he knew what he was doing should I show him where he went wrong?
I suggested that he bring someone who knew what he was doing his statement "that will never happen"
His excuse for not coming sooner is that I should have told him what was wrong
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Final Consumer Response /* (2000, 15, 2016/02/23) */
File # ***
C&R Handy Person Services Ltd
***
Senior Marketplace Counsellor,
Dear Madam,
I know that this file has been closed for some time but have been unable to do anything about this matter
I must apologize for giving you the impression that I was unhappy with Revdex.com Services & assistanceI have no complaints with your services except that it took so long for this complaint took to resolveIt was not your faultI guess I should have been more aggressive on my part with C& R
In deadline date C&R came and reset the hinges on five doors in about two hoursWhy did he not check his work the first timeI asked him that and he admitted he did not
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Please accept my apology for sounding unhappy
Thank you for your help but hope never to have to use your services againI will have to be more attentive to who I get and how the work is done as it progressive
The matter as far as I am concerned is ended
Yours truly
*** ***