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C R Processing Payment Solutions

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Reviews C R Processing Payment Solutions

C R Processing Payment Solutions Reviews (14)

Capital Resource Processing strives for quality customer service and maintains compliance with federal and state regulationsAll calls are recorded for quality and compliance purposesWe apologize for the most recent outages we have had with most of our contacts centers which resulted in most contact numbers to this office to be interrupted or out of serviceThis has seen been resolved by our Corporate OfficesThe consumer was spoken with and has been satisfied with the immediate resolution of his concerns where he was unable to contact the office due to the technical difficulties Due to your Revdex.com complaint, your account has been assigned to our Legal Department for a response and being handled by [redacted] , [redacted] At this time, we need to advise that the Revdex.com does not govern debt collectionsHowever, we do take your concerns and complaints serious and will resolve your concerns amicablyPlease accept our apologies for your poor and unsatisfactory experience you had with our officeWe will continue to do our best to assist you on your account with this office Again, please contact [redacted] directly at ###-###-#### and speak with the Legal DepartmentFurthermore, the consumer was directed to our website at [redacted] for alternative methods of complaint or contact Sincerely, [redacted] CR Processing, LLC, Complaint and Resolutions

To Whom it may concern, There are many discrepancies in this complaint that are unwarranted First C R Processing is not a collection agency but a payment processing centerWe do have collection agencies that use our service but their information, as it contains sensitive financial data is of a private nature According to our records file [redacted] has never been paid by the complainantWe have never taken a payment from the complainantThe facts are simple the complainant had taken out a payday loan from CHECK N GO and defaulted on his promise to repayIf the complainant has indeed paid off his financial commitment than he should have and should be able to provide proof that this debt is paid in full

Capital Resource Processing strives for quality customer service and maintains compliance with FDCPA regulationsAll calls are recorded for quality and compliance purposesThe call made on 08/**/has been referred to our Compliance Office for review and training purposesThe agent has been
restricted access to the account with this officeThe account has been assigned to our Legal Department and being handled by *** *** ***, *** ***. At this time, we need to advise that the Revdex.com does not govern debt collectionsHowever, we do take your concerns and complaints serious and will resolve your concerns amicablyPlease accept our apologies for your poor and unsatisfactory experience you had with our officeWe will continue to do our best to assist you on your account with this officePlease contact *** *** directly at ###-###-#### and speak with the Legal Department
Sincerely,
*** *** ***, *** ***
CR Processing, LLC

You act as though you have paid this debt but you have not provided and proof that this account has been paid; or even that you have attempted to pay this debtour company has given you as many chances as possible and was willing to work with you to satisfy your obligation to repay the debt and you have failed to do so.
We did not make you take out a payday loan and we did not make you default on repaying your debtOn the other hand you have not been able to provide any proof of repaymentWe are not the bad guysIf this company took out a loan we'd be responsible enough to first, repay our debt according to the requirements of our loan and second to keep a record of payments made to whomever I had taken out a loan from.
I stated in the last message that this company does not own your past due account and that you will not be contacted by this company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved bec
Why sale my account, when I can provide information that it's been paid? Not one time have this company requested any information through mediation with Revdex.com has this company requested information regarding paid account
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom it may concern,
There are many discrepancies in this complaint that are unwarranted.
First C R Processing is not a collection agency but a payment processing center. We do have collection agencies that use our service but their information,...

as it contains sensitive financial data is of a private nature.
According to our records file [redacted] has never been paid by the complainant. We have never taken a payment from the complainant. The facts are simple the complainant
had taken out a payday loan from CHECK N GO and defaulted on his promise to repay. If the complainant has indeed paid off his financial commitment than he should have and should be able to provide proof that this debt is paid in full.

Capital Resource Processing strives for quality customer service and maintains compliance with federal and state regulations. All calls are recorded for quality and compliance purposes. We apologize for the most recent outages we have had with most of our contacts centers which resulted in most...

contact numbers to this office to be interrupted or out of service. This has seen been resolved by our Corporate Offices. The consumer was spoken with and has been satisfied with the immediate resolution of his concerns where he was unable to contact the office due to the technical difficulties.
Due to your Revdex.com complaint, your account has been assigned to our Legal Department for a response and being handled by [redacted]. At this time, we need to advise that the Revdex.com does not govern debt collections. However, we do take your concerns and complaints serious and will resolve your concerns amicably. Please accept our apologies for your poor and unsatisfactory experience you had with our office. We will continue to do our best to assist you on your account with this office.
Again, please contact [redacted] directly at ###-###-#### and speak with the Legal Department. Furthermore, the consumer was directed to our website at [redacted] for alternative methods of complaint or contact.
Sincerely,
[redacted]
CR Processing, LLC, Complaint and Resolutions

We spoke with [redacted] today and informed him that this company has been closed down for renovations for over a month and that nobody should have been calling him or the debtor. Furthermore we are contacting the local authorities, FBI about finding out who is contacting a...

debtor using CR Processing LLC as the name of their company.
Nobody has the right or authority to collect on this debt without the written permission of CR Processing LLC because we own the chain of title for this debt.
It is a shame that this has happened because the debtors account was in an uncollectible status which we would never have contacted in any fashion.
To help protect [redacted] and [redacted] from further harassment we will issue a Paid in full letter so that no company will be able to collect on this debt or harass [redacted] and [redacted] in the future.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The C.R. Processing did not specify what the inconsistency were. However, attempts were made to supply C.R. Processing the name of company that payments were indeed paid to an agency on behave of Check-N-Go. Furthermore, the person that was on the phone, just "overtalked me as if what I had to say wasn't important. (For lack of better words, the person ignored what I said.) However, information has been obtain from my financial institution that reflect payment. If memory serve me correctly, C.R. Processing do have my current and correct address and to this point, there have still yet to be any correspondence by US Mail.  Recently, there has been a Consumer Alert issued about dealing with companies that use threatening arrest warrant tactics, which is a tactic that C.R. Processing used. Again, I have the information of the company that funds were paid to on behave of Check-N-Go.     
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: I was contacted indirectly (he contacted my ex in-law's)by an "investiagtor" and when tried to discuss my dept he was extreamly rude. Then further into conversation he began using illeagle collections tactics threatening to issue a warrant for my arrest if I don't pay him 700.00 by close of business today. I am aware of the dept however, have not been contacted by mail, e-mail, phone exc. as claimed by "investiagtor" and when asking what kind of resulation we can come to he informed me that the "attourneys" had began the process and there was nothing to be done. However, he can take a payment of half the dept to "try" and re-instate the account to keep from going to jail. but there was no guarntee. Then he began to inform me that I am not financialy responsiable and that he know how to pay his bill on time. "great customer service" esp if your trying get close a dept account. When I tried to call back an speak with a [redacted] he hung up on me. When my boyfriend called to resolve this situation and pay the account he hung up on him as well. My attourney called and was rudely spoken to and hung up on as well. I do not appreciat them threatening me, insulting me and hanging up on me when trying to reslove my dept. I am filing a complaint with the FBI regarding them threatening to issue a warrant by 5 today if I do not pay them half (700.00) of the dept today. My loan was for 500.00 how it totaled 1400.00 they were unable to explain. really sounds like a scamDesired Settlement: I am requesting first an appology from the "investiagtor" for his comments, rudness and threats (illeagle scare tactis), second I am willing to pay my dept but at a reasonable term (the amount I borrow in monthly installments)

Business

Response:

Capital Resource Processing strives for quality customer service and maintains compliance with FDCPA regulations. All calls are recorded for quality and compliance purposes. The call made on 08/**/2014 has been referred to our Compliance Office for review and training purposes. The agent has been restricted access to the account with this office. The account has been assigned to our Legal Department and being handled by [redacted]. At this time, we need to advise that the Revdex.com does not govern debt collections. However, we do take your concerns and complaints serious and will resolve your concerns amicably. Please accept our apologies for your poor and unsatisfactory experience you had with our office. We will continue to do our best to assist you on your account with this office. Please contact [redacted] directly at ###-###-#### and speak with the Legal Department.

Review: I owed money to quick cash I made arrangements for the money to be pulled out of my bank account every 2 weeks also agreed to a settlement of 500-600 dollars which later became 800 for some reason, basically they pulled the money 1 weeks later than agreed to in their message they said there was a problem but of course I was not notified the payment would be taken a week later possibly due to labor day, I had an emergency wed the [redacted]...coienidently the same day they tried to pull the money from the account hmmmmmmm I tried to call the number I was given originally, I have the numbers if needed , I was paid on the friday after and couldve made arrangements to pay that week and this week at that time. but all the voicemails they left ALSO gave me a non working number I listened to the voicemail multiple times and was not able to get through to anyone I have the call records to prove I called them on the [redacted] and [redacted]. they are now going to charge me the 35.00 for a "late" fee and bring legal action well when you dont let your customers contact you back its hard to do anything.Desired Settlement: I know I missed a payment and now I have to pay a late fee due to not calling them back I have been calling them back since they left me a message I have call records verifying this. basically I want an itemized amount in the mail of how much I owe and for them to quit changing the amount I owe them and when they leave a phone number have it be a working number it doesnt say its busy the specific message says unable to reach due to the phone number being unreachable.

Business

Response:

Capital Resource Processing strives for quality customer service and maintains compliance with federal and state regulations. All calls are recorded for quality and compliance purposes. We apologize for the most recent outages we have had with most of our contacts centers which resulted in most contact numbers to this office to be interrupted or out of service. This has seen been resolved by our Corporate Offices. The consumer was spoken with and has been satisfied with the immediate resolution of his concerns where he was unable to contact the office due to the technical difficulties.

Due to your Revdex.com complaint, your account has been assigned to our Legal Department for a response and being handled by [redacted]. At this time, we need to advise that the Revdex.com does not govern debt collections. However, we do take your concerns and complaints serious and will resolve your concerns amicably. Please accept our apologies for your poor and unsatisfactory experience you had with our office. We will continue to do our best to assist you on your account with this office.

Again, please contact [redacted] directly at ###-###-#### and speak with the Legal Department. Furthermore, the consumer was directed to our website at [redacted] for alternative methods of complaint or contact.

Sincerely,

CR Processing, LLC, Complaint and Resolutions

Review: This is company is a Collection Agency using threatening methods, such as having a warrant issued for your arrest. This company also goes by several other names and use's a variety of other telephone numbers. I have paid the debt of which they claim to represent (Check N Go), to one of the their other names, now they are making attempts to get paid again, representing (Check N Go). Research into this company shows they have been reported to the FBI.Desired Settlement: Would like to be refunded total amount of $645.00, which was original a Settlement deal, since they were suppose to be representing Check N Go.

Business

Response:

To Whom it may concern,

There are many discrepancies in this complaint that are unwarranted.

First C R Processing is not a collection agency but a payment processing center. We do have collection agencies that use our service but their information, as it contains sensitive financial data is of a private nature.

According to our records file [redacted] has never been paid by the complainant. We have never taken a payment from the complainant. The facts are simple the complainant

had taken out a payday loan from CHECK N GO and defaulted on his promise to repay. If the complainant has indeed paid off his financial commitment than he should have and should be able to provide proof that this debt is paid in full.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The C.R. Processing did not specify what the inconsistency were. However, attempts were made to supply C.R. Processing the name of company that payments were indeed paid to an agency on behave of Check-N-Go. Furthermore, the person that was on the phone, just "overtalked me as if what I had to say wasn't important. (For lack of better words, the person ignored what I said.) However, information has been obtain from my financial institution that reflect payment. If memory serve me correctly, C.R. Processing do have my current and correct address and to this point, there have still yet to be any correspondence by US Mail. Recently, there has been a Consumer Alert issued about dealing with companies that use threatening arrest warrant tactics, which is a tactic that C.R. Processing used. Again, I have the information of the company that funds were paid to on behave of Check-N-Go.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved bec

Why sale my account, when I can provide information that it's been paid? Not one time have this company requested any information through mediation with Revdex.com has this company requested information regarding paid account.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

You act as though you have paid this debt but you have not provided and proof that this account has been paid; or even that you have attempted to pay this debt. our company has given you as many chances as possible and was willing to work with you to satisfy your obligation to repay the debt and you have failed to do so.

We did not make you take out a payday loan and we did not make you default on repaying your debt. On the other hand you have not been able to provide any proof of repayment. We are not the bad guys. If this company took out a loan we'd be responsible enough to first, repay our debt according to the requirements of our loan and second to keep a record of payments made to whomever I had taken out a loan from.

I stated in the last message that this company does not own your past due account and that you will not be contacted by this company.

Review: This company continually contacts me for a debt they claim my mother owes. I have asked them several times to stop calling me, because this is not her phone number. When I asked what the debt was for they could only tell me a debt with [redacted] Bank. I called [redacted] and since I bank with them and have a joint account with my mother, they told me that she has never had a debt with them, and they have never heard of and don’t use CR Processing for debt collections. I called this company back and asked for something in writing, and they emailed me a CR Processing letter head that said my mother owes $300 for a debt from [redacted] Bank. They man I spoke with also threatened a warrant for my mother’s arrest if she doesn’t pay. The last phone call I received from ###-###-####, and spoke with a woman who kept talking over me and was very rude. I had my mother call them back and the lady told her that the debt was in the amount of $400 dollars for a loan from the above bank. When my mother asked for them to give her more information such as the account number of the loan, when she took it out, and how much it was for, the lady said she already gave all the information that my mother needs and hung up on her. My mother called back a few hours later and was told she now owes $500 dollars, and again the only info she was given was it was for a loan for a bank. Again this bank told me she has never owed money to them, and she never has never taken a loan out with them.

It is my opinion that this is a SCAM, and a form of PHISHING. Do not give this company any of your personal information over the phone. My mother never received any information through the postal mail, the only correspondence we have had from this company are THE HARRASING PHONE CALLS. They called me out of the blue and ask for money for a debt but are unable to give the specifics about the debt so I can verify the information is accurate. The customer service representatives are rude and hang up on you when you challenge them with giving you the specifics, and threaten you with warrants if you don’t pay them now!

I would like an explanation of your business practices! Why do you threaten with warrants for arrest if we do not pay now? Why haven’t you taken me off your calling lists? Why did the debt amount change from $300 to $400 to $500? Why are your customer service representatives so rude and unprofessional on the phone? Why can’t you give my mother the specific details about the so called debt you claim she owes? Why does the bank you claim she owes money to state that she has never owed them money? Who can I talk to within your company that is willing to listen and work with me to resolve these issues instead of hanging up on me? Is this scam? Why has your company’s business practices been reported to the FBI?Desired Settlement: I would like an explanation of your business practices! Why do you threaten with warrants for arrest if we do not pay now? Why haven’t you taken me off your calling lists? Why did the debt amount change from $300 to $400 to $500? Why are your customer service representatives so rude and unprofessional on the phone? Why can’t you give my mother the specific details about the so called debt you claim she owes? Why does the bank you claim she owes money to state that she has never owed them money? Who can I talk to within your company that is willing to listen and work with me to resolve these issues instead of hanging up on me? Is this scam? Why has your company’s business practices been reported to the FBI?

Business

Response:

We spoke with [redacted] today and informed him that this company has been closed down for renovations for over a month and that nobody should have been calling him or the debtor. Furthermore we are contacting the local authorities, FBI about finding out who is contacting a debtor using CR Processing LLC as the name of their company.

Nobody has the right or authority to collect on this debt without the written permission of CR Processing LLC because we own the chain of title for this debt.

It is a shame that this has happened because the debtors account was in an uncollectible status which we would never have contacted in any fashion.

To help protect [redacted] and [redacted] from further harassment we will issue a Paid in full letter so that no company will be able to collect on this debt or harass [redacted] and [redacted] in the future.

This is company is a Collection Agency using threatening methods, such as having a warrant issued for your arrest. This company also goes by several other names and use's a variety of other telephone numbers. I have paid the debt of which they claim to represent (Check N Go), to one of the their other names, now they are making attempts to get paid again, representing (Check N Go). Research into this company shows they have been reported to the FBI.

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Description: PAYMENT PROCESSING SERVICE

Address: 7014 13th Avenue, Suite 202, Brooklyn, New York, United States, 11228

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