C S A C of Missouri Inc

Initial Business Response /* (1000, 6, 2016/02/09) */
Mr*** called on 2/2/At that time, he would have been days past dueWe had sent a cure letter to him on 12/that gave him days to cure his defaultWithin that days, if any other payments are due, he must pay those as well
to be up-to-date on paymentsHe did have more payments due in those daysHe did make a payment on 1/of $200, but that did not cure his defaultHe actually defaulted but we didn't put the vehicle up for repossession right awayWe gave him time to give more payment, but he did notHe actually came due for another payment on 1/which brings us to the total of past due amount of $
He said he was going to be in on 2/to give $to be current***, our account manager tells him we can't make that arrangement, because we already put him out for repossession earlier that dayShe was not threatening him, she was informing him that we had put him out for repossessionThis conversation happened on 2/and the only way to cancel the repossession would be for him to pay $on 2/Even if he would come in 2/to pay the $500, he would still be past due, which would be another $past dueFor the record when contacting references, the only thing discussed is the name of the person calling and the company we are calling from, and a number we can be reached at

All information in our database gets properly reported to the credit bureau on a monthly basisWe provided the customer with detailed information about her account, including payment dates and payoff amountWe are a finance company, we have no control on the condition of a car the consumer decides
to purchase

Initial Business Response /* (1000, 5, 2015/08/31) */
We have never denied a payment and we are willing to change the payment due date.
If the customer no longer wants to be contacted by phone she will need to submit the request in writing to CSAC.

Initial Business Response /* (1000, 5, 2015/05/12) */
She sent a Cease and Desist letter and we have it documented in our files. I don't see notes in our system that we contacted her. I have removed her numbers from our system, so she should not be called. If she has any issue please have her...

call [redacted] and I will assist her.

We do call payment reminders to our consumers, however it is in our policy states that we will only make 1 attempt to contact per day. Please forward any documentation you have to suggest this policy has been broken,and we will look into this matter further . You may also contact me directly with...

any additional questions.

Due to a clerical error we had a slight delay in submitting this request. We still have not received anything back from the state. I will be more than happy to refund $50.00 for our delay.