C & S of Long Island, Inc.

I have contacted the customer regarding this matterThe customer had signed off on the job a year agoAlso the probems that she mentions were not in my scope of workThe leak in the bathroom I have agreed to fix even though the warranty is expired, she agreed to remove the complaint.
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Thank you,
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Review: We hired this company to rebuild our home after a very bad house fire. Promised us the world to get the job & then did horrible work. The workmanship Is very sloppy & unprofessional. They never completed the job that we payed for. The upstairs shower that they put in was leaking when they put it in & continues to leak into the downstairs walls & electricity which is very unsafe. They never repaired it properly. Also the stairs are separating on the main stairway & they never repaired those either. They never completed all the things in the original contract & left the original oil burner from before the fire in the basement & promised to have it removed but never came back. Also many cosmetic mistakes that they promised to fix but never came back.Desired Settlement: We would like the areas in the home that need to be repaired, to be repaired properly & safely or I would like a refund so we can hire another company to complete the work.

Business

Response:

I have contacted the customer regarding this matter. The customer had signed off on the job a year ago. Also the probems that she mentions were not in my scope of work. The leak in the bathroom I have agreed to fix even though the warranty is expired, she agreed to remove the complaint.

Thank you,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

We hired this company to rebuild our home after a very bad house fire. Promised us the world to get the job & then did horrible work. The workmanship Is very sloppy & unprofessional. They never completed the job that we payed for. The upstairs shower that they put in was leaking when they put it in & continues to leak into the downstairs walls & electricity which is very unsafe. They never repaired it properly. Also the stairs are separating on the main stairway & they never repaired those either. They never completed all the things in the original contract & left the original oil burner from before the fire in the basement & promised to have it removed but never came back. Also many cosmetic mistakes that they promised to fix but never came back.