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C-Spec Corporation

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C-Spec Corporation Reviews (1)

As Scott of all Trades we know everyone's time is valuable. With that in mind we can only schedule jobs for which we have signed contracts. We are a small company that produces quality workmanship and we are very busy.  Jobs are scheduled on a daily basis. It is unfortunate that the dates this...

client was hoping to book were unavailable when they called however to respect our time and the time of our other clients we cannot hold or guarantee dates without a contract in place after acceptance of our estimate. In addition to valuing our clients we also value our employees. Our assistant was not intending to make this client feel as through her questions were not being answered. This person calling was verbally assaulting her over the phone using inappropriate language and if her response was perceived as sarcastic we certainly apologize. She felt nervous since it is rare for someone to act this way toward her. Again we apologize if this person felt like her response to their phone call was inappropriate.

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