Caballero Family Healthcare Group

We offer the following facts in response to the above claim.Affiliated Building Maintenance was engaged to do this work by a Property Management Company on behalf of the property owner and NOT the claimantThere was prior work done by other and the walls were openWe believe that the work by
others was in regards to mold remediation.We attempted to repair the drywall and paint the wallsWhen we discovered that the finished job was outside of our acceptable high standards we contacted the property management companyAt that time I offered to pay in full the costs for a specialist to redo the workThe property management company engaged a specialist and I paid the costs for the specialistThe sum total of our costs to take care of the issue was $3,209.52.We in no way cheated the tenant, nor did anyone treat her in anyway other than professionallyIn all ways and all manners we were committed to making certain that the issue was resolved.We apologized for the issues AND made sure that the work was completed in a manner that our customers, the property management company and the owner, were totally agreeable to, including the fact that Affiliated paid the specialist.We have stood behind our work for years and when in a rare instance the outcome is not to our high standards we immediately do everything we can to make it rightIn this case that was done professionally and on a timely basisOur customers were happy AND we paid a specialist to make it right.If there is any more information we can provide, please let me know.Respectfully,*** ***CEOAffiliated Building Maintenance, Inc