Cabinet Wholesalers

Mr [redacted] , I am sorry that we are having to have this conversation because we always work hard to do everything possible to hold up our end of the contract/agreementThere was obviously miscommunication between you and your contractor, but we delivered the exact cabinet that your contractor selected and signed the contract forWe even ran our truck over on a Saturday because your contractor said that you needed immediate installationWhen your contractor contacted me he stated that you did not like the quality of the cabinetI explained to him that this is the exact cabinet selected from our showroom and one of the highest quality stock cabinets availableI explained that it is made of plywood (NOT particleboard), Hardwood English dovetailed drawer boxes with soft closing glides, Soft close Euro hinges, polyurethane finish etcHe said that he tried to convince you but that you did not want the cabinets As you can see with the attached agreement that your contractor signed, it was very clear about returnsThe cost to return should have been $1,839.25, but after your contractor's persistence I reduced the price to $1,of which $was for delivery and pickupYou falsely are accusing us of shipping you “nonconforming goods”We did everything according to contract and shipped the exact cabinet that was signed for on the contractAgain I am sorry that you had to experience this but since we did everything per agreement I am requesting that you immediately drop your complaint to Revdex.com as it is unwarranted Please feel free to contact me with any questions [redacted] ***President Cabinet Wholesalers

[redacted] ***,As the owner of the company I would like to apologize for the delay in completing your remodelWe remodeled your kitchen, bar, bathrooms, hallway, and laundry room and unfortunately there are still some remaining items to completeOut of the hundreds of parts that were delivered there are six items that still remain to be completedThese items are being re-manufactured and we will keep you updated as to when we can come back out to install these partsAgain I am sorry for this but I am confident that once this is remedied you will be very pleased with the final result.Sincerely, [redacted] ***Cabinet Wholesalers, Inc