Cachet Partners Group

I joined this group and paid 8,000 dollars with the promise of 5% off spending at certain retailers. Also discounts on trips, new cars, discounts at retail locations etc.
Every time I sourced something it has been a disappointment. No great deals, no call backs in the past two years. Now there is no website. They are no longer at the address named. But still have a message machine saying there are large volume of calls and to leave a message. I have done so and not reply. I stated I wanted to cancel my contract. But they still took there annual fee.
I see there many people complaining...I would like to resolve this issue, get my money back if possible. And get payment back for my annual fee, and stop payment on future payments. But don't know how this would be possible outside of closing my bank account, which has been recommended. HELP. Sincerely

I went to a presentation, got a free Swiss Chalet meal, and although I did not get involved with them, I received a brand new laptop as one of the draw prizesI am currently writing this review off the laptop and could not be more impressedVery professional, and enjoyed my time there

I, together with my cousin, [redacted] , purchased membership with Cachet Partners Group Inc., ("Cachet")on July 8, To date, we have not received the anticipated service as was described to us during the sales presentationMany of the vendors associated with Cachet that we were told to contact regarding various services never heard of a company called CachetI have sent a number of e-mails to Cachet about our dissatisfaction with the lack of service that they have provided and requested a refund of the $8,that we invested All of my e-mails were not addressed and my recent letter mailed to Cachet setting out my dissatisfaction was returned From what I gathered on your website, there are many dissatisfied customers of CachetMy cousin and I are seeking a full refund of our investment in Cachet Partners Group Inc., of $8, Cachet has deceived us immensely and we are seeking full compensation Thank you for your attention to this matter and I look forwa

I took out the membership at Cachet Partners Group Incand paid approx$of my hard earned money for NOTHING! I packed up my line of bedding last July/ I was sent a cheque in the mail (not even net 30) for bed sheets sold and was told when to deposit the funds of $into the bankAs well, they did not furnish me with an invoice as to what bed sheets sold, the size, colour, etc What reputable company wouldn't make a list of what they sold to provide that information to the seller? They said they'd get me the information which to this day I've never received! I went to deposit the funds on Aug.4/and was informed on Aug.15th of NSF on that cheque! This is the very 1st time in all of my 60+ years of banking that I've ever incurred an NSF charge! [redacted] ! What company doesn't have enough funds in their bank account to cover a cheque that they owed me? Kathy who is in the upper echelon of this company is evasive, [redacted] and [redacted] and not to be trusted I have also told them I want all of my photos and descriptions of jewellery that were supposed to be listed on the website (and never got uploaded) back, which I'm still waiting for I want ALL of my monies back, the membership and the monies owing for my line of bedding! It is now mid-December and I'm still waiting to be reimbursed for my $plus $NSF charge I want this company to be responsible for what I'm owed and I want my monies back...NOW!

We bought into this travel package in 2013 & haven't used it yet, but want to take a trip this year they told us when we bought this we save huge on the resort of our choice. Every time I look into it I get no satisfaction! I have to look for my own trips & there are zero savings with them and the lady told me it's not on airfare just the hotel and you get the rebate after booking that wasn't mentioned in the meeting in 2013. Each yr we have to pay $200 fee & sometimes they took it twice and made up some story about the new system they had installed which makes no sense! That happened once & they did give one payment back, but I still feel *** with this we paid $2700 each and not once got anything out of it. I'm in the process of trying to book a trip and if I get the run around again not gonna be happy! Really want a full refund I hear nothing but bad reviews from others. Thank you

I was a member of Cachet Partner's Group (formally ***) many years ago. My membership ended prior to 2015 which was to signal the end of the annual fee of $111.87. However, they have continued to with draw this amount from my account. They made attempts to withdrew this sum on Dec 10, 2015, February 2,23 and 24, 2016. However, I had these reversed though my bank. I placed a stop payment on my bank account for this vendor and I thought that the matter was over. However, I found out on Friday (25 Jan 2019) that they were still taking money from my account, years after my membership had expired.They attempted withdraw the money again on April 20 and 25, 2016, however, both were reversed due to the temporary stop payment that I had placed on the account. They successfully withdrew another $111.87 from my account on Jan 9, 2017, Jan 10, 2018 and Jan 9, 2019. My bank will only reverse the 2019 payment. They instructed me to contact the vendor for a refund. however, Cachet partners group does not answer their phones and does not have onsite hours. I would like to get the withdrawals of $111.87 from 2017 and 2018 refunded to me. Unfortunately, I no longer have my account number as I that service expired approximately 5 years ago. However, my bank records confirm that the money went directly to them. Once this matter has been resolved I will close my account and open a new one. Please tell me what recourse I have to recoup my $223.74.

Joined Cachet & Partners June 7 2015.I have been trying to contact them for one year by email or
phone and get no answer.They still owe me cash back money .They have not given me any service
for over a year.They are still taking yearly fees
out of my account.Wondering If I can cancel my
account so they can not take yearly fees without
any penalties.THX

I have been trying to get in touch with company for months my husband has tried emailing I've tried calling and no one replies or provides us with service. They keep taking payments from us but never provide us with any service.

Bought with a promise of cash back on annual financial records. REcords submitted on time and cash back promised in writing. Cachet has not met this obligation.In spite of several phone calls and left messages - no response. Unable to even contact them.

I, together with my cousin, ***, purchased membership with Cachet Partners Group Inc., ("Cachet")on July 8, 2017. To date, we have not received the anticipated service as was described to us during the sales presentation. Many of the vendors associated with Cachet that we were told to contact regarding various services never heard of a company called Cachet. I have sent a number of e-mails to Cachet about our dissatisfaction with the lack of service that they have provided and requested a refund of the $8,250.00 that we invested. All of my e-mails were not addressed and my recent letter mailed to Cachet setting out my dissatisfaction was returned. From what I gathered on your website, there are many dissatisfied customers of Cachet. My cousin and I are seeking a full refund of our investment in Cachet Partners Group Inc., of $8,250.00. Cachet has deceived us immensely and we are seeking full compensation.

Thank you for your attention to this matter and I look forward to hearing from you as soon as possible.

My husband and I were invited to a promotional seminar at Promo Gifting. We received a call stating g that we filled in a ballot at the Toronto Home Show. We decided to go because all of the prizes seemed really nice.

After listening to the sales people we both decided to go ahead and become members. There were promises made in our agreement, such as receipt reimbursement, discounted holidays and reduced interest rates on morgages. Over the past two years we have had a lot of isses with Cachet Partners Group since joining in 2015.

We received our free gift only after I made multiple phone calls. Finally after a month and a half later we got the free laptop that we were promised. The next thing that came up was that we were promised lower travel fares. That was not the case. The airplanes fares were even more than what I found by booking a flight myself. The third issue that came up was that Cachet Partners group withdrew multiple payments for a membership that I had paid in full on my credit card. Even after they said that they fixed the issue is it continued to happen periodically over the next year. With the help of my bank, eventually Cachet finally stopped withdrawing payments from my bank account and the money was finally refunded after four months of weekly, and at some points daily, phone calls.

The big thing was that when I submitted receipts for reimbursement, before the year-end deadline of 2016, I eventually received a check at the beginning of April 2017 that was written in the amount of $1817.37, post dated for April 15, 2017, which was made payable to myself. However I was told not to depost the check because it would be NSF. I was then told to depost the check the Saturday before the end of the month. I deposited the check on April 29, 2017. The check was returned unpaid on May 3, 2017. The cheque was returned by their bank due to stopped payment.

I have given Cachet Partners Group Inc multiple chances over the past year to make payment in full for the amount owed for receipts sent in for the years 2016 and 2017.
I was speaking to *** and *** at Cachet ... neither of them were able to resolve anything. Finally I was in touch with a gentleman by the name of ***, Director of Operations. I had informed all three of them that unless I received the full payment of the Bundle fee, in the amount of $8250, and received it by certified check within 30 days that I would file a small claims court claim against Cachet Partners Group.
Mr. had agreed that he personally would handle this matter and that all I needed to do was leave it in his hands. He persuaded me to wait until the end of December. He assured me that everything would be resolved. I was sent a letter about the restructuring of the program at Cachet and I was asked to wait until the end of December 2017.

Then there were the issues with the mortgage company. I tried to remortgage my house. That was a complete disaster. That fiasco started in January of 2017 and I dissolved the agreement in June 2017 after waiting for the continuously moving closing date. We had the appraisal done. We were approved for a mortgage. All the papers were signed and nothing had been closed for almost two months. I paid $450 for an appraisal of my house and nothing ever came out of it. They wouldn't even give me a copy of my house appraisal. All that the morgage broker said is that the morgage company is restructuring.

Enough is enough!

I want a full refund of my membership $8250.

I was invited to a luncheon which was really *** to sell memberships to an online shopping club. I was really pressured into joining the club, knowing that I had a 10 day period where I could change my mind. I gave them $2000 cash. *** I am 80 years old. I don't have internet or a computer, but they assured me that I could call them with orders or requests. I decided to speak to my daughter about it, she researched and found many complaints about the business. She called them and they would not return her calls. The sales person had given me her cell number so she called her several times but I think they were trying to stall so that the 10 day period would expire! She finally called after I threatened to go to the police. She told me I would have to return all of the documentation and sign a form which says I will not go to social media to complain, and they would refund my money in 90 days. This was August 18, 2017. I contacted them in November but their phone line was a message machine and my daughter contacted them by email and they had an email response which indicated they were on Christmas break! My daughter has since tried to contact them again, finally getting an email response which indicated that they are a third party and they know nothing about what we are requesting. What can I do? Can you help?

We've been a member in good standing for 5 years and last paid our dues in Jan. 2018. Since then we have not been able to contact the company either by phone or by e-mail all we get is a voice mail or no response at all. A third party went to their office address and found the building vacant. We have over ten thousand dollars invested with this company and have nothing right now to show for it.As of Mar. 8 they have not filed for bankruptcy we would like to know what's going on.

We only signed up for the Travel Benefits programme. So far it has bee more expensive than if we had booked our trip to Portugal with our old travel agent. Nor have we received any commission kick-backs which were promised at the sales office in Mississauga. It was a high-pressure event. We regret having signed up for the travel programme which cost us $2,542.50. The four nights in Florida had many conditions..an expensive carrot they dangled.

On March 5th, 2017 we signed a contract with cachet partners group inc agreeing to be part of a bundle program and benefits that was sold to us for $8250.00 and additionally a $300.00 yearly bundle fee for the next 25 years, as we were very ambivalent about the entire process but we're literally held until agreed as they would not take no for an answer and they agreed to take a deposit for $4,000.00 which was e-transfered on the same date of march 5th, 2017 and on the contract it stated money back guarantee if mortgage could not be completed. The mortgage was part of a service they provided which they used to wheel us in however after speaking to the mortgage broker they provided we choose to not go forward and to continue with getting our money back. We were told by ***, ***, *** and *** that we had nothing to lose and all we had to do was contact them and our refund would be made, we have had several communications by email and phone as well as by mail regarding our refund that they continue to say they will refund and they have still have not refunded a single cent. They sent us a letter dated June 29th, 2017 that a one time pay out would be made by December 29th, 2017 and as of today feb 21st, 2018 no refund has been made to us. We have done all we have been asked by them in terms of mailing them back a package they initially gave us as well as signed and mailed a full and final release dated May 24th, 2017 and still they have not refunded a single cent as if yet. We are demanding our $4,000 back ASAP.

Instead their phone lines goes straight to voicemail and is responded by a call center who tells you to leave an email instead.

My grievance is about a travel credit they boast about when promoting their service. They suggest that you will get a large discount off of travel if you register with their travel company - which I did in April 2017. It has been nearly a year and I have not yet received my travel reimbursement. I have sent them an email, called them, and still have yet to receive this credit.

They over promise and don't deliver on contractual issues. When they deliver, they take very long time.

Their payments seam to go NSF all the time.

They seam to have shortage of funds.

They try to find excuses for not paying out to clients.

I took out the membership at Cachet Partners Group Inc. and paid approx. $8418.50 of my hard earned money for NOTHING! I packed up my line of bedding last July/17. I was sent a cheque in the mail (not even net 30) for bed sheets sold and was told when to deposit the funds of $406.80 into the bank. As well, they did not furnish me with an invoice as to what bed sheets sold, the size, colour, etc. What reputable company wouldn't make a list of what they sold to provide that information to the seller? They said they'd get me the information which to this day I've never received! I went to deposit the funds on Aug.4/17 and was informed on Aug.15th of NSF on that cheque! This is the very 1st time in all of my 60+ years of banking that I've ever incurred an NSF charge! ***! What company doesn't have enough funds in their bank account to cover a cheque that they owed me? Kathy who is in the upper echelon of this company is evasive, *** and *** and not to be trusted. I have also told them I want all of my photos and descriptions of jewellery that were supposed to be listed on the website (and never got uploaded) back, which I'm still waiting for. I want ALL of my monies back, the membership and the monies owing for my line of bedding! It is now mid-December and I'm still waiting to be reimbursed for my $406.80 plus $7.00 NSF charge. I want this company to be responsible for what I'm owed and I want my monies back...NOW!