Cafe 201 Reviews (3)
Cafe 201 Rating
Description: Restaurants
Address: 3130 S Harbor Blvd #120, Santa Ana, California, United States, 92704
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Hi,
Please find the receipt of cafe 201 in the attachment. Although I have shopped there for couple times, that's the only receipt I have. They usually don't give you the receipt until you ask for it.
The commodity I purchased was a sausage burrito with a...
list price as $3.69, I didn't tip because it was fast food and "to go". Then I calculated the difference of the charged amount $4.24 and the price $3.69 and got $0.55 as tax. Since sales tax rate in CA is only 8%, I immediately knew that they were charging me extra fee.
So I asked the cashier about it and she replied with a statement that they charge $0.25 for credit card usage and have been doing it for long time. And I have been visited their shop for 6 months and never heard anything like that. So I asked for any notice in the store to inform customers and she told me that they don't have any sign in the store disclosing this policy. When I tried to ask for more information, the cashier just ignored me and talked to other customers.
Furthermore, after studying the law in California, I found out that any merchant cannot charge extra fee for credit card usage unless the merchant gets approval from the government. I felt obligated to report their malpractice to your Bureau and protect the rights of customers, most of whom are my colleagues at work.
Thank you for following up with my case and look forward to hearing back to you.
Best
[redacted]
Hi,Please find the receipt of cafe 201 in the attachment. Although I have shopped there for couple times, that's the only receipt I have. They usually don't give you the receipt until you ask for it. The commodity I purchased was a sausage burrito with a list price as $3.69, I didn't tip...
because it was fast food and "to go". Then I calculated the difference of the charged amount $4.24 and the price $3.69 and got $0.55 as tax. Since sales tax rate in CA is only 8%, I immediately knew that they were charging me extra fee.So I asked the cashier about it and she replied with a statement that they charge $0.25 for credit card usage and have been doing it for long time. And I have been visited their shop for 6 months and never heard anything like that. So I asked for any notice in the store to inform customers and she told me that they don't have any sign in the store disclosing this policy. When I tried to ask for more information, the cashier just ignored me and talked to other customers.Furthermore, after studying the law in California, I found out that any merchant cannot charge extra fee for credit card usage unless the merchant gets approval from the government. I felt obligated to report their malpractice to your Bureau and protect the rights of customers, most of whom are my colleagues at work. Thank you for following up with my case and look forward to hearing back to you. Best[redacted]
Review: Charge extra fee for credit card usage without disclosing it to customers;The practice itself is against California State Law;Desired Settlement: Remove the charge and refund all the charges to clients
Consumer
Response:
Hi,