Cafe CNN

Revdex.com: At this time, I have not been contacted by Cafe CNN regarding complaint ID [redacted] I am inclined to believe that Cafe CNN Management knew their lease was expiring in the coming months and began selling discounted gift cards as a means of generating additional free cash flowThe manager was rude when I asked him about the situation the last day they were on-site, and the gift card administrator was of no helpThey claim to only load and sell the cards, and do not provide any customer service post-purchase [redacted] The card is a GETI gift card, created and sold by Global eTelecom, Inc(now known as Sage Payment Solutions EFT)Their website touts unredeemed gift cards as a source of additional profit for merchants--this is exactly what it appears Cafe CNN was doing, but in a more deceptive waySage's gift card program webpage is: [redacted] Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Cafe CNN regarding complaint ID [redacted].
I am inclined to believe that Cafe CNN Management knew their lease was expiring in the coming months and began selling...

discounted gift cards as a means of generating additional free cash flow. The manager was rude when I asked him about the situation the last day they were on-site, and the gift card administrator was of no help. They claim to only load and sell the cards, and do not provide any customer service post-purchase. [redacted]
The card is a GETI gift card, created and sold by Global eTelecom, Inc. (now known as Sage Payment Solutions EFT). Their website touts unredeemed gift cards as a source of additional profit for merchants--this is exactly what it appears Cafe CNN was doing, but in a more deceptive way. Sage's gift card program webpage is: [redacted]
Sincerely,
[redacted]

Review: Cafe CNN started selling gift cards 2-3 months ago and offered tiered discounts to entice customers to purchase them. As I work in the same building that houses Cafe CNN and often buy breakfast there, I opted for the $200 gift card, offered at a purchase price of $160. I bought the card on February **. As I walked by today, Monday March **, I saw Cafe CNN was being closed and the doors chained because their lease was up. The manager offered no help for unloading my gift card, and the vendor Cafe CNN used to administer their gift cards is also unable to help ([redacted]). I currently have $143.61 remaining on the card and it seems there is no way to retrieve it.Desired Settlement: I would like $143.61 refunded to the credit card used to purchase this gift card.

Consumer

Response:

At this time, I have not been contacted by Cafe CNN regarding complaint ID [redacted].

I am inclined to believe that Cafe CNN Management knew their lease was expiring in the coming months and began selling discounted gift cards as a means of generating additional free cash flow. The manager was rude when I asked him about the situation the last day they were on-site, and the gift card administrator was of no help. They claim to only load and sell the cards, and do not provide any customer service post-purchase. [redacted]

The card is a GETI gift card, created and sold by Global eTelecom, Inc. (now known as Sage Payment Solutions EFT). Their website touts unredeemed gift cards as a source of additional profit for merchants--this is exactly what it appears Cafe CNN was doing, but in a more deceptive way. Sage's gift card program webpage is: [redacted]

Sincerely,