Cafe Verde Mexican Grill

Revdex.com:At this time, I have not been contacted by Saf-T-Swim / Fit Kids, Incregarding complaint ID [redacted] .Sincerely, [redacted]

In regards to the above complaint number, Saf-T-Swim will refund [redacted] the full amount of $no later then 10/*/ Thank you for bringing this to our attention

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

*** *** made a direct complaint to the *** *** Saf-T-Swim location *** *** explained all the details of the lesson in question, on May **, He had expressed his extreme displeasure with how his son was treated and mentioned that he thought that we should let the instructor in
question goSince the incident, we have since relieved the instructor of his positionAdditionally, we contacted *** *** directly and mentioned that we would do whatever it would take to make him happy*** *** asked if we could refund him for the lessons that he was displeased withI did that for him gladly and expressed our sincerest apologies

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I am pleased that the instructor in question was relieved of his dutiesI am satisfied with the refund of (six) weeks of instruction for my son, however this refund has not yet happened and is scheduled to take place on June **, at which time I would be happy to resolve tis issue completely.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Saf-T-Swim / Fit Kids, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Dear [redacted], I have tried to research the complaint ([redacted]), and I am having trouble finding [redacted] daughter in our schedules.      We have six Suffolk locations, and I could not find a child with the last Name of [redacted] who is a...

baby,  in our records. If you can supply me with more info it would be appreciated.      We also only have one pool at each location, all indoor pool areas are generally warm. However we NEVER keep our pool areas at 100 degrees. No one does. Parents also NEVER Help or take it upon themselves to put ANYTHING. In our pools. We have very strict protocols and follow them all the time.      Saf-T-Swim has been in business for thirty-two years and we always try to provide quality service. So if there was truly a bad experience, we will take care of it. Thanks so much, and I look forward to your response.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

In regards to the above complaint number, Saf-T-Swim will refund [redacted] the full amount of $79.00 no later then 10/*/15.   Thank you for bringing this to our attention.