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Cal-Service Electric, Inc.

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Cal-Service Electric, Inc. Reviews (3)

I just got this complaint notification 11-19-2015.   I am grateful that Revdex.com will help facilitate an equitable settlement of this complaint. As a first step,  I request a clarification for the request of 1/2 of the contract price to be refunded. I need to know the basic details of what...

financial loss the complaintant experienced to justify this refund. I have been previously told by the complaintant that this loss was incurred because the job was not completed within a 6 month statue-of-limitations deadline imposed by the homeowners insurance company and therefore they withheld the last 1/2 of the insurance payment due to this. Please verify if this is the grounds for the 1/2 refund request or not.

This is one of the best electrical service companies I have used. They send out pleasant, professional and experienced repairmen. Juan, Jeremy, Josh and Dan have all been so polite, appreciative, helpful and respectful. I would highly recommend them for all electrical issues. They are reasonably priced and extremely efficient. They take the time to listen and respond quickly to electrical issues.
They are all amazing - [redacted]

Review: I hired Cal Electric back in March 2015 after an electrical panel fire in my home. They immeditely came out to do the repairs and were paid in full. When the County of Sacramento Came to do the inspection it didn't pass because the ground needed to be connected to the main water source. (WHICH I TOLD THE TECH ON DAY OF INSTALL), for the next few weeks we had mad arrangments for them to come back and correct the issue. I have an eleveated Victorian and therefore water was building up underneath the home and we needed to cancell several appt. For over 2 months I didnt hear from Cal Electric. When the permit was almost ready to expire they contacted me to come out and finish the work. Well they did the grounded the connection to the main water source again drilling a hole in my property. I feel had they NOT mad the original mistake then my property wouldn't have the additional hole. [redacted], the owner told me after the correction notice was issued that the City had recently changed the codes. I later found out that the information that he told me was incorrect, the City had changed there codes in 2005. Cal Service, should have been up to date in there codes prior to doing work that casued me so many headaces. So then the permit expiered, had to go to the county and attempt to apply for a new permit which I was not allowed. Cal Service after me telling them they went online and submitted for a new permit, It took me again going down to the city for them to come out and finally approve the work. This company is very unprofessional.Desired Settlement: I would like half of the contract total refuned to me plus the cost of the additonal hole drilled in my home and pain in suffereing.

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Response:

I just got this complaint notification 11-19-2015. I am grateful that Revdex.com will help facilitate an equitable settlement of this complaint. As a first step, I request a clarification for the request of 1/2 of the contract price to be refunded. I need to know the basic details of what financial loss the complaintant experienced to justify this refund. I have been previously told by the complaintant that this loss was incurred because the job was not completed within a 6 month statue-of-limitations deadline imposed by the homeowners insurance company and therefore they withheld the last 1/2 of the insurance payment due to this. Please verify if this is the grounds for the 1/2 refund request or not.

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Description: Contractor - Electrical, Electricians

Address: 5831 Rosebud Ln Ste A, Sacramento, California, United States, 95841-2964

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