Cal State Construction

*** *** ***
***
***
***
Phone: *** Ext: ***
*** * ***
*** *** ** ***
*** *** , ** ***RE: Complaint: ***
1. No money has been received from *** * *** for the project, money is due upon completion2. We are working amicably to resolve
the situation
3. We have come to an agreement and
the terms will be met and resolved by 7/5/

Initial Business Response /* (1000, 17, 2016/05/19) */
After a careful assessment of our customers complaint, we are working on the solution, where all expectations are being addressed, on all matters inclusive of the process of repairs. We are executing the methods we know in order to work this...

matter out customers. This installation and situation which caused our customer to complain was caused during a winter season which because of the season it brought unexpected conditions in performance, inclusive of causing further injury to an already inflamed situation. We hope to finalize this matter in favor of our customer to avoid further grievance.