Cal State Towing Svc

Initial Business Response /* (1000, 5, 2016/07/01) */
First off, let me start by saying nobody works here by the name of *** The owner's name is *** ***Also the person filing the complaint is not the owner of the vehicle that was picked up from our shop, nor was she here when the
vehicle was picked upSo technically she wasn't our customerOur towing rates for CHP are $per hour, and $per day of storageThis particular vehicle took hour and minutes, which is $Now for the storage, it was here for days pursuant to Section 3068.1(a) of the Civil Code, which amounts to $There is also a Lien that is put on the vehicle after hours that it came into our possessionFor this vehicle, since the value was less then $4000, the lien cost $and must be charged pursuant to civil code The total is $I spoke with the business owner and he says he gave her the correct price for 6/21/16, which was $totalShe called many times after the vehicle had left our business, asking for her $back and wanting to speak to the ownerWe gave her a break down many times for why it cost $but it didn't seem to make a differenceOur side of the story is that it may have been a simple case of miscommunication