I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
We have contacted the consumer, [redacted], and he has received his replacement pants and stated that he was pleased with them. We have also made arrangements for the shipping cost incurred by Mr. [redacted] to be credited back to him in the form of a check. Unfortunately, we were short...
staffed and Mr. [redacted]’s product complaint was not answered as promptly as we would have liked. Mr. [redacted] is a valued customer and we are sorry for any inconvenience this matter may have caused him.
Thank you for your time.
Best Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
The
customer, [redacted], was credited the correct amount of $53.99 on October 21, 2014. Our experience is that the credits go
through within 5 to 10 business days.
If it does not, which is what happened in this case, the customer
service representative is to make a manual credit....
The Columbus Day holiday was
on October 13, 2014 and this slowed down the process as well. Unfortunately, the credit took 11
business days to post to this customer. We are sorry for any inconvenience this
matter caused the customer.
If you have any further questions, please contact me at ###-###-####. Thank you
Sincerely,
[redacted]. [redacted]
Director of Intellectual Property and Product Liability
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
We have contacted the consumer, [redacted], and he has received his replacement pants and stated that he was pleased with them. We have also made arrangements for the shipping cost incurred by Mr. [redacted] to be credited back to him in the form of a check. Unfortunately, we were short...
staffed and Mr. [redacted]’s product complaint was not answered as promptly as we would have liked. Mr. [redacted] is a valued customer and we are sorry for any inconvenience this matter may have caused him.
Thank you for your time.
Best Regards,
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
The
customer, [redacted], was credited the correct amount of $53.99 on October 21, 2014. Our experience is that the credits go
through within 5 to 10 business days.
If it does not, which is what happened in this case, the customer
service representative is to make a manual credit....
The Columbus Day holiday was
on October 13, 2014 and this slowed down the process as well. Unfortunately, the credit took 11
business days to post to this customer. We are sorry for any inconvenience this
matter caused the customer.
If you have any further questions, please contact me at ###-###-####. Thank you
Sincerely,
[redacted]. [redacted]
Director of Intellectual Property and Product Liability
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]