Caledonia RV Center

Revdex.com:The response letter from Meyers is incorrect in the fact that it was not a windy day when we put the awning out The awning flopped down when we started to roll it out I will not okay the claim until they change that part of the letter The awning malfunction was due to their poor service
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:The response letter from Meyers is incorrect in the fact that it was not a windy day when we put the awning out? The awning flopped down when we started to roll it out? I will not okay the claim until they change that part of the letter? The awning malfunction was due to their poor service
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

To Whom this may concern,1 am responding to Revdex.com ID of [redacted], on about July 30th 2016 customerdropped off 2016 Heartland Wilderness with the_following list of warranty concerns.1) Awning fabric stitching pulling out2) 1 of the led lights front of unit discolored3) Tv reception freezing when...

bathroom fan on4) Bathroom sink drain stinks5) Noted excessive sway towing home from purchase, customer reset and its better6) Screen door latch doesn't catch well7) Entrance door gapped at bottom8) Low ac air flow in the bedroom . .9) Customer requested to have levels ·installed on front end and bug screen on furnace exhaustAll items repaired or found to normal except the awning fabric had to be ordered, front end led lighthad to be ordered, no odor from bath room sink noted, bug screen did not fit furnace portsThe customer picked the camper up on about August 17, 2016 to use for a camping trip, customerreturned camper on about October 20, 2016 to have the few issues taken care of not completed on firstservice visit and a list on new issues1) Awning fabric2) Front led light, now on a factory recall3) Still concern on odor from bathroom sink .4) Light in the refrigerator inoperative .5) Living area\ kitchen area slide out of adjustment6) Rubber gasket that attaches to slide room sweep seal loose7) Wardrobe closet door hits slide room fascia8} Shower door does not close tightly9) Shower stall leaks10) Fresh water system winterizationAll items except led lights were repaired or found to be normal and winterization was completed.Led lights from recall still not received from manufacture.The customer came to pick unit up on about November 4, 2016 knowing that the recall lights stillhad not been received, the customer put the awning out on a windy day and the fabric moved outof proper position, customer left the unit, we reset the awning fabric, replaced the led lights oncereceived and as a goodwill gesture from Meyers rv delivered the unit back to the customer, thecustomer inspected the camper while delivery driver waited and accepted the unit on aboutDecember 1, 2016All items have been repaired or noted as normal operation or could not duplicate customersconcern.