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Calendars.com Reviews (7)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I would appreciate the changes as this incident is a huge inconvenience at this busy time, Regards, [redacted]

Dear [redacted] ,Regarding order [redacted] , you were not charged for the race track because the item never shipped Your PayPal account was authorized, but the funds were never collectedI have requested that our Operations department void the authorization to expedite the release of the funds being held.We are sorry your item was not in stock and apologize for any inconvenience causedI also see you indicated you emailed us several timesCan you please provide the email address you emailed? We do not have any correspondence on file for you, except the Reseller Rating complaint you issued today.Please let me know if you require further assistance.Sincerely, [redacted]

Hello,It looks like we refunded $for the calendars you did not receive and already issued an exchange for The Texas Cowboy calendar for Motivational Classics on 12/27. Does this resolve your issues?I'm not sure why you were quoted 2-weeks. We're currently processing returns
within one business day of receiving the packageI'm sorry for the confusion.Please let me know if this does not resolve your issue to your satisfactionI am sorry for any inconvenience caused.*** *** ***, Calendars.com

Thank you for your correspondence.I am very sorry you were not notified that your order was cancelled due to out of stock merchandise. Admittedly, the whole process for cancelling and replacing orders with out of stock merchandise, including notifying customers, is a very manual process.
Additionally, we discovered a technical issue where several customers who were emailed manually did not receive the email sent. We attempted to go back to the day the issue started, and notify all affected customers, but clearly we missed your order.We rely on our inventory systems to provide correct information to our customers and do our best to avoid situations like this.You were not charged for this order and your PayPal authorization has been voided. I have proposed, as part of our future development plans for the upcoming year, that we automate this process ensuring customers receive at least their partial order and are contacted in a timely fashion.I am happy to offer you free express shipping to ensure you receive your items on time. We would, of course, also like to offer you a discount on any replacement items for the pieces that are now out of stockAs a courtesy, I have shipped you the *** *** Engagment and of the Pills Ankle Socks (all that remains in stock at this time) at no charge to youWe are very sorry you had such a negative experience. Please feel free to contact me directly at *** and I will assist you in replacing the out of stock items with other, acceptable merchandise.?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I would appreciate the changes as this incident is a huge inconvenience at this busy time,
Regards,
[redacted]

Dear [redacted],Regarding order [redacted], you were not charged for the race track because the item never shipped.  Your PayPal account was authorized, but the funds were never collected. I have requested that our Operations department void the authorization to expedite the release of the...

funds being held.We are sorry your item was not in stock and apologize for any inconvenience caused. I also see you indicated you emailed us several times. Can you please provide the email address you emailed? We do not have any correspondence on file for you, except the Reseller Rating complaint you issued today.Please let me know if you require further assistance.Sincerely,[redacted]

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