California Cardiovascular Specialists, Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I will consider this complaint resolved
Regards,
*** & *** ***

August 25, 2014   
 Dear Mr. [redacted],    
We are writing you to inform you that the billing issue has been resolved. We have removed the incorrect dates of service from your account and have started the refund process due back to your...

insurance; Blue Cross.   As of today you have a zero balance and will not be getting any further notices on this account. We apologize for any and all inconvience this has caused you and your family. Please rest assured this will not happen again.   Thank you for bringing this issue to our attention. Please continue to inform us should you have any other issues with your account.  
 Sincerely,  
  [redacted]   
California Cardiovascular Billing Department
888-582-0814

Review: Ca-Cardiovascular Specialists are billing for excessive visits that never occurred. They contact the doctor and confirm that the visits happened, when they did not.My husband was seen on 10-4-2013 by their specialist but the billing invoice shows visits for 10-4-2013, 11-4-2013, 12-4-2013 - funny how they are all on the 4th. He was only in the hospital from 10-3-2013 to 10-4-2013.Since the doctor keeps confirming the visits, they say we owe it. Now we have to get medical records to prove he was not there on 11-4 & 12-4. It is our burden of proof. How does that work, shouldn't it be the doctors burden of proof that they provided the services? I have already paid the account total for what was originally due and now they are charging us 3x's what they should.Desired Settlement: I would like the billing for 11-4-2013 & 12-4-2013 removed from account #[redacted]).

Business

Response:

August 25, 2014

Dear Mr. [redacted],

We are writing you to inform you that the billing issue has been resolved. We have removed the incorrect dates of service from your account and have started the refund process due back to your insurance; Blue Cross. As of today you have a zero balance and will not be getting any further notices on this account. We apologize for any and all inconvience this has caused you and your family. Please rest assured this will not happen again. Thank you for bringing this issue to our attention. Please continue to inform us should you have any other issues with your account.

Sincerely,

[redacted]

California Cardiovascular Billing Department

888-582-0814

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will consider this complaint resolved.

Regards,

[redacted] & [redacted]