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California Casualty Group

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California Casualty Group Reviews (2)

Initial Business Response / [redacted] (1000, 5, 2014/02/04) */ Thank you for bringing [redacted] concern to my attentionOn 01/21/$was issued to Ms [redacted] for her total loss vehicleMs [redacted] disputed the value of the settlement, and the Appraisal Clause was explainedWe set up an additional inspection of the vehicle to address the disputed valueWe have issued a check on 02/03/for $based on the outcome of this inspectionThe total amount paid for the value of the vehicle at this time is $ We have not heard from Ms [redacted] on her selected appraiserWe have provided her with the information if she would like to pursue an additional resource to assess the value of the vehicleA total loss settlement can be very difficult and we do apologize if there has been any miss-understanding during the handling of the claim

Initial Business Response /* (1000, 5, 2014/02/04) */
Thank you for bringing [redacted] concern to my attention. On 01/21/14 $8029.65 was issued to Ms. [redacted] for her total loss vehicle. Ms. [redacted] disputed the value of the settlement, and the Appraisal Clause was explained. We...

set up an additional inspection of the vehicle to address the disputed value. We have issued a check on 02/03/14 for $96.76 based on the outcome of this inspection. The total amount paid for the value of the vehicle at this time is $8126.41.
We have not heard from Ms. [redacted] on her selected appraiser. We have provided her with the information if she would like to pursue an additional resource to assess the value of the vehicle. A total loss settlement can be very difficult and we do apologize if there has been any miss-understanding during the handling of the claim.

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