California Employers Association

Hello Mrs [redacted] I'm sorry to hear that, I know Ryan from World Class Getaways has contacted you and has resolved the issue you stated in you previous complaintIf you need anything else feel free to contact us at the World Class Getaways corporate office (800) 869-Thank YouWorld Class Getaways LLC

Hello Mrs [redacted] sorry for the delay on getting you your [redacted] points but they are there now I spoke to Len and she said she had already talked to you and informed you of this If there is anything you need feel free to call us at World Class Getaways corporate office (800) 869-1615.Thank YouBrandon M [redacted] World Class Getaways LLC

Hello Mrand Mrs [redacted] I wanted to apologize about the lack of communication yall have received from your account representative and thank you for bringing it to our attentionWe have taken action to make sure that this does not happen again in the futureI know you have been talking to Mr West and he is working with you to resolve all of your issuesIf you need anything feel free to call Mr West or myself at the World Class Getaways corporate office (800) 869-Thank You Brandon [redacted] World Class Getaways LLC(800) 869-

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I honestly didn't realize that I was sending my complaint to the Revdex.com I had [redacted] WorldClass Getaways and the only other e-mail address I found came up 'undeliverable'....so assumed this was the organization that was over World Class Getaways I am in Customer Service and just couldn't believe what happened My husband did receive an apology and an explanation over the phone today so I was happy to see that someone listened and by sending our e-mail hopefully this will alleviate the same thing happening to someone else Thank you for your assistance [redacted] ***

Hello Mrs*** I'm sorry to hear that, I know Ryan from World Class Getaways has contacted you and has resolved the issue you stated in you previous complaintIf you need anything else feel free to contact us at the World Class Getaways corporate office (800) 869-1615 Thank YouWorld Class
Getaways LLC

Sent: Tuesday, November 10, 6:PM Subject: ID#*** WORLD CLASS GETAWAYS WORLD CLASS GETAWAYS LLC Revdex.com COMPLAINT ID# *** Mrs *** I'am the owner of World Class Getaways LLC and unfortunately I was never made aware of your situation as to not having points for You will have
points for next year just as your contract states, as we will supplement you with bonus points. Please feel free to call World Class Getaways corporate office at 1-(800) 869-and we will ensure you are taken care ofThank You WORLD CLASS GETAWAYS 1-(800) 869-

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
We spoke with Ryan from World Class Getaways and a two part resolution was madeAt this time part one has been completed and we are still waiting for them to complete part twoI would like to reserve the right to file an additional complaint on this company if they do not fulfill part two of this resolutionI appreciate your help with this.Tonya ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
[Provide details of why you are not satisfied with this resolution.] There has been no action on my account, regardless of the statement made in the previous response My phone calls to the
corporate office have not been returned It is clear that World Class Getaways is a scam with no intention of honoring the signed contract I must insist that the only acceptable resolution to my complaint is a full refund.I would also like the person who is responding to the Revdex.com for World Class to provide a name and direct contact number
Regards,
*** ***

Hello *** *** *** *** I wanted to start off by apologizing to the both of youI want to thank ya'll for bringing this to our attention and want to reassure you both that this is not our standard business practiceI called today and talked to *** *** and explain what happen to allow this
situation to occur, again I wanted to apologize and thank you for bringing this to our attentionIf you have any questions feel free to call me I left my cell number of your home answering machine or you can call me at the World Class Getaways corporate office (800) 869- Thank You Brandon M***World Class Getaways LLC(800) 869-

Hello Mr *** I want to apologize for any inconvenience that this has caused you, our clients satisfaction is our main priorityI know our owner services department has contacted you and resolved all your issue if you need anything in the future please feel free to call us at the World Class
Getaways corporate office 1-800-869-1615.Thank You World Class Getaways LLC

Hello Mrs [redacted] sorry for the delay on getting you your [redacted] points but they are there now.  I spoke to Len and she said she had already talked to you and informed you of this.  If there is anything you need feel free to call us at World Class Getaways corporate office  (800) 869-1615.Thank YouBrandon M[redacted]World Class Getaways LLC

Hello Mr. and Mrs. [redacted] I wanted to apologize about the lack of communication yall have received from your account representative and thank you for bringing it to our attention. We have taken action to make sure that this does not happen again in the future. I know you have been talking...

to Mr West and he is working with you to resolve all of your issues. If you need anything feel free to call Mr West or myself at the World Class Getaways corporate office 1 (800) 869-1615 Thank You Brandon [redacted]World Class Getaways LLC1 (800) 869-1615

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  
I honestly didn't realize that I was sending my complaint to the Revdex.com.   I had [redacted] WorldClass Getaways and the only other e-mail address I found came up 'undeliverable'....so assumed this was the organization that was over World Class Getaways.  I am in Customer Service and just couldn't believe what happened.   My husband did receive an apology and an explanation over the phone today so I was happy to see that someone listened and by sending our e-mail hopefully this will alleviate the same thing happening to someone else.  Thank you for your assistance. [redacted]