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California Equities Reviews (18)

Thank you for bringing this matter to our attentionOur records show that Ms [redacted] ordered a magazine service in July for the following magazine titles: Cosmopolitan, Glamour, Redbook, seventeen and Vogueher service is for 60months and her payment plan is monthly payments of $Ms [redacted] made her first payment with her Visa Credit Card ending in [redacted] and asked us to continue charging this card for her monthly paymentIn March 2015, Ms [redacted] contacted us to update her Credit Card with a new one, ending in ***In August 2015, Ms [redacted] contacted us again to cancel her serviceShe paid her past due amount that she owed for services received and we cancelled her service as per her requestMs [redacted] 's account is current and no further monies are dueThank you for your time and consideration in this matter

Complaint: [redacted] I am rejecting this response because:If nothing is due then why is a collection agency trying to collect from her for this? Your message said nothing about stopping the collection process and removing any negative credit reporting Regards, [redacted]

Our records show we responded to this complaint via your link on the Revdex.com website on December 3, 2015.Please look into as to why several of our responses are not going through on your link.Thank youComplaint ID [redacted] Thank you for bringing this complaint to our attention Our records show *** [redacted] placed a magazine order with our company in May for the following magazine: Quilters World, Country Woman, Family Handyman, Food Network, Prevention and Birds & Blooms [redacted] ***'s servcie was for a month period and her payments were $each month for consecutive months She had made her first payment over the telephone with a Check payment by phone with the account ending in 4020, which was processed on May 2, [redacted] agreed to continue to have her monthly payments automatically deducted from her checking account on ACH Her first monthly payment was mage on July 15, and the draft was returned for insufficient funds [redacted] ***'s check was also returned in August from her bank, saying she had closed this account As per [redacted] ***'s request, we have canceled her service and marked her account unpaid with no further monies due Thank you for your time in this matter [redacted] ***Capital Magazine Service [redacted] [redacted] *** [redacted]

Thank you for bringing this matter to our attentionOur records show that Ms [redacted] placed a magazine order with us in June She ordered [redacted] , [redacted] ***, and [redacted] for a month service and agreed to pay $each month for consecutive monthsMs [redacted] also gave us a relatives name of [redacted] , In [redacted] **, and asked us to send her some promotional magazine titlesMs [redacted] paid her first payment with a check over the phone with check number # [redacted] and then asked us to continue electronically deducting her monthly payment through this same checking accountIn November 2005, Ms [redacted] payment was returned from her bank for Insufficient funds and then in December her checking account closedHer account remains unpaid for services receivedPlease have Ms [redacted] contact our office directly at ###-###-####Thank You for your time in this matter

Thank you for your time. Our records show that Ms*** name was removed from our records and all service cancelled as per her request. No monies are dueMs*** had previously placed an order for services and her name was entered to receive these
publications. She received a postcard through the mail and called in on the number and placed this magazine order using her *** *** card ending in ***. We apologize for any inconvenience this may have caused Ms***.We have removed her name and address from our date file and placed her on our Do Not Mail ListIf Ms*** receives additional mail from us before the removal is complete, she should discard it.Thank you again

Thank you for bringing this to our attention. Our company provides Identity Theft ProtectionPrivacy Patrol offers a 100% cancellation policy with no obligation. Our records show that *** ***, not *** ***, is a current customer of Privacy
Patrol, not Garden State Readers Service, and has a recent membership with Privacy Patrol Our records show that Ms*** protection plan was cancelled as per the request of her daughter , *** ***, On March 1, 2018 with a refund issued for her last month of protection.If Ms*** has any questions that we can assist her with, please have her call us directly at ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Thank you for bringing this matter to our attention. Our records show that Mr*** account was in fact cancelled as per his request.Mr*** placed a magazine order with our company in March for *** ***, *** ***r and ** *** ***, and ***
*** Magazine. Mr*** made his first payment with *** credit card ending in ***He then asked us to continue to deduct his monthly payment automatically from this same account. Mr*** spoke with our representative on three separate occasions and received confirmation of his order before we submitted his order to the publishers. Mr*** authorized us to enter his full order on his behalf. In July 2017, Mr *** called our office requesting to cancel his serviceWe offered Mr*** different options, however he just wanted to close out the account As per his request, his account has been cancelled with no monies due.If Mr*** has any other questions, please have him call us directly at ###-###-####.Thank you for your time in this matter

Thank you for bringing this matter to our attentionOur records show that Ms*** placed her magazine order with our company in December Ms*** ordered a month service for the following magazines: Cosmopolitan, Rolling Stone, Glamour, US Weekly and VogueHer payment plan was $
each month for the first consecutive months, nothing the last months of her serviceMs*** used her Visa Credit Card ending in for her deposit which was charged on 12/31/and then asked us to continue billing this Credit card each month for her monthly paymentOur records show that we have not been in contact with her since that pointWe received the first notification from this letter that she was unhappy with her serviceAs per her request, we have cancelled her service, stopped all billing and removed her from our calling listWhat Ms*** has paid to date, will cover the services that she has received to dateThe magazines will still come for a few months and then stopHer account with us is paid in fullThank you for your time in this matter

Our records show that Ms*** name was removed from our records and all service cancelled as per her request. As of January 12, 2018, there is no active collection process and no negative credit reporting.We have removed her name and address from our date file and placed her on our Do Not Mail List.If Ms*** receives additional mail from us before the removal is complete, she should discard it.Thank you again

Thank you for bringing this matter to our attention. Our records show Ms. [redacted] placed a magazine order with us in August 2014. She had ordered [redacted] and [redacted] for 60 months. Ms. [redacted] made her first payment on...

August 21,2014 with her [redacted] Credit Card ending in [redacted]. She asked us to continue billing this same Credit Card for her monthly payment. In October 2016, Ms. [redacted] called our office asking to shorten the length of time on her service. As per her request, we reduced the length of time from 60 months to 48 months and adjusted her account so that her service with us is paid in full. Ms. [redacted] will not be charged nor billed any more and she will continue to receive her magazines until November 2018 paid for. Any other questions she may have, please have her call our office directly. thank you for your time in this matter.

Thank you for bringing this matter to our attention.  Our records show that Ms. [redacted] account was in fact cancelled as per her request.Ms. [redacted] placed a magazine order with our company in December 2016 for [redacted], [redacted], [redacted] and [redacted]...

[redacted].  Ms. [redacted] made her first payment with [redacted] credit card ending in [redacted]. She then asked us  to continue to deduct her monthly payment automatically from this same account.  Ms. [redacted] spoke with our representative on three separate occasions and received confirmation of her order before we submitted her order to the publishers.  Ms. [redacted] authorized us to enter her full order  on her behalf.  ISeveral months later, Ms. [redacted] credit card was not accepting the charge.  She then mailed in the past due amount for services received.  That was the last payment we received.   As per her request, Ms. [redacted] account has been cancelled and removed from our data list with no monies due.If Ms. [redacted] has any other questions, please have her call us directly at ###-###-####.Thank you for your time in this matter.

Thank you for bringing this matter to our attention. Our records show that Ms. [redacted] placed a magazine order with us in June 2005. She ordered [redacted], [redacted], and [redacted] for a 24 month service and agreed to pay $15.96 each month for 12 consecutive months. Ms. [redacted]...

also gave us a relatives name of [redacted], In [redacted], and asked us to send her some promotional magazine titles. Ms. [redacted] paid her first payment with a check over the phone with check number #[redacted] and then asked us to continue electronically deducting her monthly payment through this same checking account. In November 2005, Ms. [redacted] payment was returned from her bank for Insufficient funds and then in December 2005 her checking account closed. Her account remains unpaid for services received. Please have Ms. [redacted] contact our office directly at ###-###-####. Thank You for your time in this matter.

Our records show we responded to this complaint via your link on the Revdex.com website on December 3, 2015.Please look into as to why several of our responses are not going through on your link.Thank youComplaint ID [redacted]Thank you for bringing this complaint to our attention.  Our records show [redacted]...

[redacted] placed a magazine order with our company in May 2014 for the following magazine: Quilters World, Country Woman, Family Handyman, Food Network, Prevention and Birds & Blooms.  [redacted]'s servcie was for a 60 month period and her payments were $22.00 each month for 30 consecutive months.  She had made her first payment over the telephone with a Check payment by phone with the account ending in 4020, which was processed on May 2, 2014.  [redacted] agreed to continue to have her monthly payments automatically deducted from her checking account on ACH.  Her first monthly payment was mage on July 15, 2014 and the draft was returned for insufficient funds.  [redacted]'s check was also returned in August from her bank, saying she had closed this account.  As per [redacted]'s request, we have canceled her service and marked her account unpaid with no further monies due.  Thank you for your time in this matter[redacted]Capital Magazine Service[redacted]
[redacted]
[redacted]

Complaint: [redacted]
I am rejecting this response because:If nothing is due then why is a collection agency trying to collect from her for this? Your message said nothing about stopping the collection process and removing any negative credit reporting.
Regards,
[redacted]

Thank you for bringing this matter to our attention. Our records show that Ms. [redacted] ordered a magazine service in July 2014 for the following magazine titles: Cosmopolitan, Glamour, Redbook, seventeen and Vogue. her service is for 60months and her payment plan is 30 monthly payments of $15.96. Ms....

[redacted] made her first payment with her Visa Credit Card ending in [redacted] and asked us to continue charging this card for her monthly payment. In March 2015, Ms. [redacted] contacted us to update her Credit Card with a new one, ending in [redacted]. In August 2015, Ms. [redacted] contacted us again to cancel her service. She paid her past due amount that she owed for services received and we cancelled her service as per her request. Ms. [redacted]'s account is current and no further monies are due. Thank you for your time and consideration in this matter.

Thank you for bringing this matter to our attention.  Our records show that Mr. [redacted] placed his magazine order in October 2015.  He had ordered a 60 month service on the following magazines: Field & Stream, Garden & Gun, Midwest Living and Whitetail Journal.  Mr. [redacted] agreed...

to pay $17.20 each month for 30 consecutive months for a 60 month service.  He paid his first payment on October 27, 2015 with his Mastercard ending in [redacted].  When he placed this order, he supplied us with all his personal information as well.  His business name, position, telephone number, both home and work, so we would be able to reach him.  Mr. [redacted] also asked us to continue billing his Mastercard for his monthly payment.  On May 10, 2016 , Mr. [redacted] contacted us stating he did not remember placing this order.  We began to review all the information we have on file with him, and then he even stated that his work number was incorrect, even though he was calling us from that number during that conversation.  We even offered to play the last conversation we have  recorded for accuracy when he placed and had agreed to all the terms of his order.  Mr. [redacted] refused to listen to that tape.  However, if he is unhappy with his service, we will cancel his service as per his request.  We will mark his account unpaid and remove him from our call list.  Thank you for your time in this matter.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

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