The owner of this company sold me a 'slightly" used laptop computer with the assurance it was in perfect working order - only a small scratch on the coverHe required payment up front wired to his bank accountI received the computer with a dead batteryOnce I charged the laptop it had a failing hard driveAfter repeated conversations I was told I would be receiving a new hard drive with the directions to call the owner once I receivedI did so and was given to a junior technician who was supposed to walk me through the process of installingNever could get the junior technician to return messages so I ended up watching a video online and doing it myselfGuess whatNew hard drive failed as wellI told the owner I was just going to return the computer to him for a full refund and buy a new oneI returned the computer at my expenseIt's now been seven months and I still do not have my refundThe owner advised business was slow so he'd be giving me a little money back every mo
Took computer to *** *** for repairWhat he claims he did, he did not Should've learned lesson the first time this happened with him
6/Took computer to Omega for repair This repair was supposed to be at no charge because previous work on computer was never complete and he didn't want to refund A complaint was filed with *** and Mr*** lied and said it was all done Because of proof I was able to show otherwise *** issued me a credit from their wallet as Mr*** was untruthful when dealing with the chargeback with his bank Mr*** did not want to honor word on computer repair but did after I showed him his texts that proved otherwise The free repair was his idea; I never asked for it when I was unhappy before
6/I was told it was ready to pickup I went to pick it up and it wasn't I offered to pay the diagnostic fee ($and it was demanded to be in cash When I left without the computer I didn't pay He asked about it and I
The owner of this company sold me a 'slightly" used laptop computer with the assurance it was in perfect working order - only a small scratch on the coverHe required payment up front wired to his bank accountI received the computer with a dead batteryOnce I charged the laptop it had a failing hard driveAfter repeated conversations I was told I would be receiving a new hard drive with the directions to call the owner once I receivedI did so and was given to a junior technician who was supposed to walk me through the process of installingNever could get the junior technician to return messages so I ended up watching a video online and doing it myselfGuess whatNew hard drive failed as wellI told the owner I was just going to return the computer to him for a full refund and buy a new oneI returned the computer at my expenseIt's now been seven months and I still do not have my refundThe owner advised business was slow so he'd be giving me a little money back every mo
Took computer to *** *** for repairWhat he claims he did, he did not Should've learned lesson the first time this happened with him
6/Took computer to Omega for repair This repair was supposed to be at no charge because previous work on computer was never complete and he didn't want to refund A complaint was filed with *** and Mr*** lied and said it was all done Because of proof I was able to show otherwise *** issued me a credit from their wallet as Mr*** was untruthful when dealing with the chargeback with his bank Mr*** did not want to honor word on computer repair but did after I showed him his texts that proved otherwise The free repair was his idea; I never asked for it when I was unhappy before
6/I was told it was ready to pickup I went to pick it up and it wasn't I offered to pay the diagnostic fee ($and it was demanded to be in cash When I left without the computer I didn't pay He asked about it and I