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California Import Parts Reviews (7)

Dear Sir , We have people working on this issue , we have sold may of these over the years and have not had a issue such as yours , Please return the product for full refund Or We can give you a deal on the proper Pistons for your project I have no problem giving you your money back for the product you bought from usYou will receive exactly what you paid for the product if you are not 100% satisfied

In order to make this customer happy , we have offered him a set of Pistons that will solve his issue and get his project working in 100% condition . We have offered these pistons at cost and the customer wants them free , that's just not going to happen as this is a issue with his vehicle and these are aftermarket parts , NOT original We have tried to make this customer happy , But he is being unreasonableIn good faith we sold this customer a product to use on his car , we have sold many over the last years with out issue CIP is trying to assist this customer in every way
I will keep this offer open for the Pistons for days I have only set left and if the customer wants these at MY cost I will also pay the shipping to get these parts to him
Also , see the terms and conditions on the website for any other concerns http://www.cip1.ca/terms.asp
***Please delete this issue from the Revdex.com as this customer is a Canadian customer and should not be contacting Revdex.com Washington

Complaint: ***I am rejecting this response because:.....SO CIPWANTS ME TO SPEND ANOTHER 500$ TO FIX THEIR PROBLEM..THE PROBLEM IS NOT MY PORSCHE MOTOR....THE PROBLEM IS CIPIS SELLING A CRANKSHAFT FOR THE PORSCHE WHICH IN FACT DOES NOT WORK IN A MOTORTHEY HAVE MISLEAD THE CUSTOMER.
AND NOW WANT ME TO BUY THEIR PISTONS FOR 500$ TO FIX THEIR PROBLEM... THEY DO NOT UNDERSTAND THE IMPORTANCE OF CUSTOMER SERVICE THIS NOT THE 1ST PROBLEM WITH THIS COMPANY FROM AN UNDERSTANDING FROM THE VW CAR GROUPS ON VANCOUVER ISLAND
HOW HARD IS THIS FOR CUP TO UNDERSTAND.YOU SOLD A 1500$ THAT DOES NOT WORK IN THE CAR YOU HAVE SAID IT DID.....Revdex.com WHAT ARE DOING ABOUT THIS.PLEASE CONTACT US.
Sincerely,*** *** *** ***

Complaint: ***I am rejecting this response because: THE OFFERS ARE#1- RETURN THE CRANKSHAFT THAT I BOUGHT...THEN IM OUT THE $FOR MAIN BEARINGS AND ALL THIS TIME SPLITTING THE CASE AGAININ MY MIND I'LL BE OUT MORE THIS WAY......#2- OFFER WAS FOR ME TO PAY THEM $MORE AND BUY AA PISTONSDONT FORGET CIPTHAT CUST SERVICE IS #1.....YOU SHOULD GOODWILL PISTONS DUE TO YOUR ERROR IN SELLING A PART THAT WILL NOT WORK IN THE CAR DESCRIBED...JUST BE FAIR AND DEAL WITH IT....YOUR GOODWILL ACTION WOULD HAVE MENT ALLOT MORE THAN YOU KNOW
Sincerely,*** *** *** ***

Hello Sir , We are working today to correct this error . Amy will be calling you today to set up a return call tag for the wheels you do not requireOnce these are picked up , we will send you the correct wheels. I trust this meets your approval and as soon as you and Amy set this
up , please respond and close your Revdex.com complaint as resolved Thank you , we look forward to continued business and we apologize for this error in shipping

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

Dear Sir , We have 4 people working on this issue ,  we have sold may of these over the years and have not had a issue such as yours , Please return the product for full refund . Or We can give you a deal on the proper Pistons for your project . I have no problem giving you your money back for...

the product you bought from us. You will receive exactly what you paid for the product if you are not 100% satisfied .

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Address: 1124 Fir Ave Pmb 108, Blaine, Washington, United States, 98230-9702

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