Dear Ms***, I am the new owner of California Legal Pros I received the below note from the Revdex.com This is for a matter that took place before the change of ownership It is my understanding that you have been refunded the amount you paid for California Legal Pros services At this point, would you please remove any and all complaints from Revdex.com? Thank you Sincerely, [redacted] ***
I am rejecting this response because: I have emailed them again this morning If I don't get any response I need my money back I have to go to the county myself and see how the status of my divorce is and take time off work Please, please help me out this business company does not seem to have the intention of completing the job Thank you Sincerely, [redacted]
In our previous response to the Revdex.com we found it necessary to correct the effort of Cal Legal Pros to distract us from the complaint we have against them, which is simple: The owner of Cal Legal Pros, botched the legal work we gave them under power of attorney forcing a need for one of the two cases we paid them in advance to handle for us to be refiled with the courtDuring a phone conversations between ourselves and the company owner MrTimm, we asked MrTimm to pay the $fee for refiling the case since he had failed to address the court during the time they provided him to do so, despite having our power of attorney to do soDuring this phone call in which myself, my assistant Stuart ***an, and MrTimm were each present, MrTimm refused to pay the court fee but INSTEAD offered to refund ALL the money we had paid him for the case in question, of course, as well as another oneWe accepted his offer but he later reneged, claiming it wasn’t his responsibility to make the refundPlease see relevant emails below of October 9, 2014, where in it was necessary for us to remind MrTimm of the promise he made to refund our money and showing how MrTimm immediately attempted to dishonor the promise he made to provide a complete refund for his botched work whereby he then said he would “look into” what services his company provided and his attempt instead to change the subject to the efforts he made to serve the legal papersWhile not relevant to our complaint about Cal Legal Pros failure to honor their word, I also included is a copy of an email from his representative in which Cal Legal Pros claimed to know the correct address for service (they didn’t)The addresses we had supplied them were those on file for the company with the California Secretary of StateIn short, MrTimm is untruthful and his word can’t be trustedClearly his company is incapable of performing as advertisedI hope this follow up is sufficient to bring closure to this matterThanksSincerely, Mark Snyder From: Stuart H***an [mailto:stuarth***[email protected]] Sent: Thursday, October 09, 6:AMTo: Aaron Timm; mseprojects marksnyderelectricc; Stuart H***anSubject: Re: FW: Your payment to California Legal Pros Aaron, You stated on the phone that you would refund all of our moneyThere were no conditionsPlease do so by noon todayWe will waive our claim for the failed service attempts on JADOO pending your prompt settlement and withold formal complaint to consumer watchdogs including Yelp, Revdex.com and state regulatory agenciesSincerely Stuart ***anMark Snyder Elecrriv On Oct 7, 7:AM, "Aaron Timm" wrote: Stuart, On the $138.70, we made six attempts to serve Jadoo Four of those attempts were in Folsom (minutes away from our location), one in Shingle Springs (minutes away), and one in El Dorado (minutes from our location) Those attempts are beyond what we would normally include in a service offering, and the cost to us was well in excess of what we charged We will not provide a refund on those services On the Jadoo fees, I will look into what services CLP provided on that matter It is likely that we performed services The payment was made prior to my owning CLP (my ownership began in July), so it is not likely that a refund will come from me on that matter Sincerely, Aaron Timm California Legal Pros EMAIL FROM CAL LEGAL PROS TO STUART ***AN CLAIMING TO KNOW THE CORRECT ADDRESS FOR SERVICE: *From: [email protected] [mailto:[email protected]] Sent: Wednesday, October 01, 10:AMTo: Stuart H***anSubject: Re: Jadoo Small Claims I also located Jack Crawford's home addressIm certain its the current individual Souza Dr El Dorado Hills, CA I will list that address as the primary one
California Legal Pros has been in touch with Ms [redacted] and are attempting to work out an amicable solution that accomplishes her goal We do have the offices in the locations indicated on our website We are authorized to sign documents (only documents related to the client's eviction case) on behalf of clients by powers of attorney that clients sign and provide to us We rely on those documents to help expedite the process We have successfully worked on hundreds of evictions across California This particular instance is a complicated one, but one we are attempting to resolve We will provide an update to the Revdex.com once this is resolved
California Legal Pros provides assistance to landlords in filing unlawful detainer actions against tenants who owe past due rent. In this case, a landlord engaged California Legal Pros to assist in the eviction of tenant [redacted] for non-payment of rent. Ms. [redacted] was not a... customer of California Legal Pros; she was the tenant who had not paid rent whom the landlord was trying to evict. After providing a three-day notice to Ms. [redacted] to which the tenant did not comply to pay rent, the landlord filed an unlawful detainer action against Ms. ***. That complaint was served to Ms. [redacted] by a staff member of California Legal Pros. Ms. [redacted] attempted to avoid service by not answering her door, though the water in her premises was running. That was the third attempt to serve Ms. ***. When Ms. [redacted] left the premises to go to a green [redacted] SUV in her driveway, the California Legal Pros staff member served her with the complaint. The case ended up going before a judge who determined that the process that was followed was done so properly, and the judge granted the eviction. The sheriff followed the judge's instructions and locked the tenant out of the property. The rules were properly followed and a sheriff enforced a judge's order. Ms. [redacted] evidently considers herself as a "scam artist", as that is what she includes on her Facebook self-profile (screen shot attached). Please let me know if you need further information.
California Legal Pros is a document preparation and filing service*** *** *** engaged California Legal Pros to assist *** *** *** with preparation of a small claims filing and service of process on a defendant. For this service, *** *** *** paid California
Legal Pros a fee of $79. In addition, *** *** *** provided California Legal Pros with $for court filing fees.California Legal Pros prepared the documents and filed the small claims case. *** *** *** provided California Legal Pros with an address at which the defendant was to be served. That address was located in Folsom, minutes from the California Legal Pros office in Sacramento. California Legal Pros attempted service at that address, but the address provided by *** *** *** was an incorrect address.*** *** *** provided California Legal Pros with a second address located in a different city from the first address. That address was located in Shingle Springs, minutes from California Legal Pros office in Sacramento. California Legal Pros attempted service at that location and address. Again, *** *** *** had provided California Legal Pros with an incorrect address.*** *** *** then provided California Legal Pros with a third address at which to attempt service of the defendant. That location was in yet another city in El Dorado Hills, minutes from the California Legal Pros office in Sacramento. That third address provided by *** *** *** was incorrect as well.All of the addresses provided by *** *** *** were incorrect addresses California Legal Pros clearly states in its terms and conditions that we will make three attempts to serve defendants, but that we cannot guarantee a successful serve. (It becomes particularly difficult to serve papers on a defendant when the plaintiff provides an improper address three times in a row!)*** *** *** agreed to terms and conditions which clearly state that there are no refunds for services provided. Yet *** *** *** now demands a refund for services provided.California Legal Pros went above and beyond by attempting service at three different locations, in cities outside of Sacramento, for a total fee of $79. We are proud of the service that we provide. *** *** *** is such a difficult company with which to do business that California Legal Pros actually refunded $in a separate matter with *** *** *** rather than continue to work with the confused team at *** *** ***. (Even in *** *** ***’s Revdex.com complaint, they don’t properly reference the amount that was refunded already. Please see the attached invoices in which *** *** *** acknowledges the refund.)All files have been returned to *** *** *** at the address indicated in the Revdex.com complaint
California Legal Pros has been in touch with Ms*** and are attempting to work out an amicable solution that accomplishes her goal We do have the offices in the locations indicated on our website We are authorized to sign documents (only documents related to the client's
eviction case) on behalf of clients by powers of attorney that clients sign and provide to us We rely on those documents to help expedite the process We have successfully worked on hundreds of evictions across California This particular instance is a complicated one, but one we are attempting to resolve We will provide an update to the Revdex.com once this is resolved
The response from California Legal Pros is irrelevant and misleading
Our claim against them is based on a telephone conversation between Mr***, myself and my assistant *** ***anThe call was necessary because Cal Legal Pros had mishandled the court documents in that case causing the case to be dismissed by the JudgeThis had nothing to do with the efforts Cal Legal Pros made to serve documentsalthough it should be pointed out that the El Dorado address Mr*** speaks of was suggested by his own people not by us*. Mr***’s rant to you speaks only to his lack of experience running a business and how out of touch he is with the actual operation of that same business he now ownsMore to the point at hand however, the three way phone call was necessary to REFILE the case after California Legal Pros failed to respond properly to the court, as they had agreed to do, to request an extensionThey finally did so but not until the time allowed by the court had elapsedWe made the call to request that California Legal Pros pay the refiling fee only of $which would not have been necessary had they not been negligent in ignoring the admonished of the Judge to respond within the time allowedDuring this call, Mr*** became irate and refused to pay the fee but proposed instead that he would REFUND ALL THE MONEY WE HAD PAID HIM FOR TWO CASES, neither one of which had been handled properly by him even though he had several months to do soWe accepted Mr***’s offer a complete refundInstead of providing the COMPLETE REFUND that he had offeredMr*** made only a partial refund, for an unrelated case which he had never filed even though he had been fully paid by us in advanceWe asked Mr*** when he would be returning the balance of the money and he said that that case was not his responsibility but the problem of someone else from whom he had purchased the company from.
Mr*** is a very poor business manOur problems with him started within a few weeks from the time we agreed to pay him for his San Diego office to handle what became this botched caseAfter a few weeks time, our calls to his San Diego office went unansweredUnknown to us, his representative there quit abruptly and left our work strandedThere was no follow up by Mr*** until after we complained to another branch office of his and we were informed of what had happenedThis wasted several weeks contributing to the clock running out at the court leading to the dismissalThe case was later assigned to another branchWe had asked also in our complaint that Mr*** return documents that had been requested from us from his former San Diego representativeHe said he would do so but it was only after our complaint to Revdex.com months later that he actually bothered to do soMr*** made a business offer to on the phone to me in the presence of Mr***an to refund ALL the money we had paid him in good faith rather than refile the case at issueCalifornia Legal Pros is his company and I don’t care about his personal problems with the former ownersHe is free to seek relief from the previous owners but he is now the owner and he took responsibility for the case and asked us to grant him power of attorney to do so, which we didMr*** was the one that first proposed the refundHe is the company ownerMr*** made the offer without conditions or arguementMr *** said the refund would be for ALL MONEY PAID, not just on one case that hadnt even been filed at that pointWe accepted the offer knowing that we would need the money to cover the costs of starting all over again with a new company (costs that would have been avoided if Mr*** just paid the refile fee himself to compensate us for his negligent actions with the court)Mr*** botched the case (s), mishandled his own employees, provided faulty services, and dishonored his promise to make a full refundSincerely, *** ***
Our previous response speaks for itself. Given the consistently incorrect information Mr*** has provided both to California Legal Pros and in his Revdex.com complaint, it's difficult to respond to his claims. Considering both the above-and-beyond service that California Legal Pros provided to *** *** *** and the clear terms of our agreement with *** *** Electric, it's re***able that Mr*** still pursues his $refund demand through this Revdex.com forum.His personal attacks on California Legal Pros are reflective of his personality and approach to business.Mr*** is willing to bring claims in this forum in order to intimidate an honest and dedicated service provider which does not agree to his demands to forfeit fees paid for work performed.It's unfortunate that business people such as Mr*** can pursue these tactics, but we understand this is how the Revdex.com process works
Hello,
arial, sans-serif;">Today I filed a complaint regarding California Legal ProsI was able to resolve the issue directly with the companyPlease remove my complaint and stop the complaint processThank you*** ***
** ***
Dear Ms***,
">I am the new owner of California Legal Pros
I received the below note from the Revdex.com. This is for a matter that took place before the change of ownership
It is my understanding that you have been refunded the amount you paid for California Legal Pros services.
At this point, would you please remove any and all complaints from Revdex.com?
Thank you
Sincerely,
*** ***
* *** *** ***
In our previous response to the Revdex.com we found it necessary to correct the effort of Cal Legal Pros to distract us from the complaint we have against them, which is simple:
The owner of Cal Legal Pros, botched the legal work we gave them under power of attorney forcing a need for one of the two cases we paid them in advance to handle for us to be refiled with the courtDuring a phone conversations between ourselves and the company owner MrTimm, we asked MrTimm to pay the $fee for refiling the case since he had failed to address the court during the time they provided him to do so, despite having our power of attorney to do soDuring this phone call in which myself, my assistant Stuart ***an, and MrTimm were each present, MrTimm refused to pay the court fee but INSTEAD offered to refund ALL the money we had paid him for the case in question, of course, as well as another oneWe accepted his offer but he later reneged, claiming it wasn’t his responsibility to make the refundPlease see relevant emails below of October 9, 2014, where in it was necessary for us to remind MrTimm of the promise he made to refund our money and showing how MrTimm immediately attempted to dishonor the promise he made to provide a complete refund for his botched work whereby he then said he would “look into” what services his company provided and his attempt instead to change the subject to the efforts he made to serve the legal papersWhile not relevant to our complaint about Cal Legal Pros failure to honor their word, I also included is a copy of an email from his representative in which Cal Legal Pros claimed to know the correct address for service (they didn’t)The addresses we had supplied them were those on file for the company with the California Secretary of StateIn short, MrTimm is untruthful and his word can’t be trusted. Clearly his company is incapable of performing as advertisedI hope this follow up is sufficient to bring closure to this matterThanksSincerely,
Mark Snyder
From: Stuart H***an [mailto:stuarth***[email protected]] Sent: Thursday, October 09, 6:AMTo: Aaron Timm; mseprojects marksnyderelectricc; Stuart H***anSubject: Re: FW: Your payment to California Legal Pros
Aaron,
You stated on the phone that you would refund all of our moneyThere were no conditionsPlease do so by noon todayWe will waive our claim for the failed service attempts on JADOO pending your prompt settlement and withold formal complaint to consumer watchdogs including Yelp, Revdex.com and state regulatory agenciesSincerely
Stuart ***anMark Snyder Elecrriv
On Oct 7, 7:AM, "Aaron Timm" wrote:
Stuart,
On the $138.70, we made six attempts to serve Jadoo. Four of those attempts were in Folsom (minutes away from our location), one in Shingle Springs (minutes away), and one in El Dorado (minutes from our location). Those attempts are beyond what we would normally include in a service offering, and the cost to us was well in excess of what we charged. We will not provide a refund on those services
On the Jadoo fees, I will look into what services CLP provided on that matter. It is likely that we performed services. The payment was made prior to my owning CLP (my ownership began in July), so it is not likely that a refund will come from me on that matter
Sincerely,
Aaron Timm
California Legal Pros
EMAIL FROM CAL LEGAL PROS TO STUART ***AN CLAIMING TO KNOW THE CORRECT ADDRESS FOR SERVICE:
*From: [email protected] [mailto:[email protected]] Sent: Wednesday, October 01, 10:AMTo: Stuart H***anSubject: Re: Jadoo Small Claims
I also located Jack Crawford's home addressIm certain its the current individual
Souza Dr
El Dorado Hills, CA
I will list that address as the primary one
Our prior responses speak for themselves. California Legal Pros provides legal document preparation and filing services to hundreds of clients throughout California. We are a professional organization who help clients prepare and file legal forms. We assist with small claims cases, unlawful detainers, and certain family law matters, including uncontested divorce. Our clients are generally very happy with the services we provide. Of the hundreds of clients we have worked with throughout California, *** *** *** has likely been the most difficult client for a variety of reasons (see our prior responses).In the two cases involving *** *** ***, we performed the services for which we were paid on one case. Pursuant to our agreement with *** *** ***, we do not intend to refund fees paid for those services. On the other case, we refunded the fees paid to us and finished our engagement. Mr***'s personal attacks reflect his personality and approach to business. We believe he misuses this Revdex.com forum, but understand the Revdex.com allows this
Please note that prior to the Revdex.com complaint, we had responded to the court with updated documentation That documentation was mailed to the court on January 20, At this point, the documents remain with the court for processingWe will continue to monitor the court's
progress on this matter We have communicated all of the above to the customer
California Legal Pros provides assistance to landlords in filing unlawful detainer actions against tenants who owe past due rent
In this case, a landlord engaged California Legal Pros to assist in the eviction of tenant *** *** for non-payment of rent. Ms*** was not a
customer of California Legal Pros; she was the tenant who had not paid rent whom the landlord was trying to evict
After providing a three-day notice to Ms*** to which the tenant did not comply to pay rent, the landlord filed an unlawful detainer action against Ms***. That complaint was served to Ms*** by a staff member of California Legal Pros. Ms*** attempted to avoid service by not answering her door, though the water in her premises was running. That was the third attempt to serve Ms***. When Ms*** left the premises to go to a green *** *** SUV in her driveway, the California Legal Pros staff member served her with the complaint
The case ended up going before a judge who determined that the process that was followed was done so properly, and the judge granted the eviction.
The sheriff followed the judge's instructions and locked the tenant out of the property.
The rules were properly followed and a sheriff enforced a judge's order
Ms*** evidently considers herself as a "scam artist", as that is what she includes on her Facebook self-profile (screen shot attached)
Please let me know if you need further information
Their website shows multiple offices in both Northern and Southern California but it is all one woman, Robin H***, and there is no manager or corporate office with which to file a complaintDo not get scammed by this company the way I was! I hired them and paid them hundreds of dollars to file my small claims court paperworkIt took them over month to file and then the court date was on a date where I am out of town I still never received any paperwork from them about my court date or information on where/when to show upThey were supposed to go back and refile with the court for a new court date but it's a month later and they still haven't filedThey refuse to return phone calls or emails and finally after sending them several emails and phone calls, I had to threaten to sue them to get them to return my email (the irony!) It's a few days prior to my original court date and they just now tell me that they are unable to go refile at the new court because they don't have timeSo now I'm stuck going to the court to get a new court date and I should have just handled all of this myself from the beginning instead of paying for sub-par customer service and a job that wasn't done properlyLearn from my mistake and do not use this company They seem great at the beginning and are extremely responsive until you pay them and then it's impossible to get them back on the phone or via email
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and for now, I find that this resolution is satisfactory to meMr***
*** of California Legal Pros, has contacted me and has promised to finish the job for which I contracted them So far, he has made good on his promise and has been very courteous and helpful.Sincerely yours,
*** *** *** ***
Mr*** was a former client who we completed an eviction for We discovered Mr*** suffers from mental issues which we cannot divulge Based on this, Mr*** has been kicked out of court several times, continuously
harasses our employees for information about his case which ended months ago and has created an alternate story about how our services were completed other than that which actually happened After multiple attempts to get him the information he requested and appease him we had to cut off contactHis statement here is completely false
Dear Ms***, I am the new owner of California Legal Pros I received the below note from the Revdex.com This is for a matter that took place before the change of ownership It is my understanding that you have been refunded the amount you paid for California Legal Pros services At this point, would you please remove any and all complaints from Revdex.com? Thank you Sincerely, [redacted] ***
I am rejecting this response because: I have emailed them again this morning If I don't get any response I need my money back I have to go to the county myself and see how the status of my divorce is and take time off work Please, please help me out this business company does not seem to have the intention of completing the job Thank you Sincerely, [redacted]
In our previous response to the Revdex.com we found it necessary to correct the effort of Cal Legal Pros to distract us from the complaint we have against them, which is simple: The owner of Cal Legal Pros, botched the legal work we gave them under power of attorney forcing a need for one of the two cases we paid them in advance to handle for us to be refiled with the courtDuring a phone conversations between ourselves and the company owner MrTimm, we asked MrTimm to pay the $fee for refiling the case since he had failed to address the court during the time they provided him to do so, despite having our power of attorney to do soDuring this phone call in which myself, my assistant Stuart ***an, and MrTimm were each present, MrTimm refused to pay the court fee but INSTEAD offered to refund ALL the money we had paid him for the case in question, of course, as well as another oneWe accepted his offer but he later reneged, claiming it wasn’t his responsibility to make the refundPlease see relevant emails below of October 9, 2014, where in it was necessary for us to remind MrTimm of the promise he made to refund our money and showing how MrTimm immediately attempted to dishonor the promise he made to provide a complete refund for his botched work whereby he then said he would “look into” what services his company provided and his attempt instead to change the subject to the efforts he made to serve the legal papersWhile not relevant to our complaint about Cal Legal Pros failure to honor their word, I also included is a copy of an email from his representative in which Cal Legal Pros claimed to know the correct address for service (they didn’t)The addresses we had supplied them were those on file for the company with the California Secretary of StateIn short, MrTimm is untruthful and his word can’t be trustedClearly his company is incapable of performing as advertisedI hope this follow up is sufficient to bring closure to this matterThanksSincerely, Mark Snyder From: Stuart H***an [mailto:stuarth***[email protected]] Sent: Thursday, October 09, 6:AMTo: Aaron Timm; mseprojects marksnyderelectricc; Stuart H***anSubject: Re: FW: Your payment to California Legal Pros Aaron, You stated on the phone that you would refund all of our moneyThere were no conditionsPlease do so by noon todayWe will waive our claim for the failed service attempts on JADOO pending your prompt settlement and withold formal complaint to consumer watchdogs including Yelp, Revdex.com and state regulatory agenciesSincerely Stuart ***anMark Snyder Elecrriv On Oct 7, 7:AM, "Aaron Timm" wrote: Stuart, On the $138.70, we made six attempts to serve Jadoo Four of those attempts were in Folsom (minutes away from our location), one in Shingle Springs (minutes away), and one in El Dorado (minutes from our location) Those attempts are beyond what we would normally include in a service offering, and the cost to us was well in excess of what we charged We will not provide a refund on those services On the Jadoo fees, I will look into what services CLP provided on that matter It is likely that we performed services The payment was made prior to my owning CLP (my ownership began in July), so it is not likely that a refund will come from me on that matter Sincerely, Aaron Timm California Legal Pros EMAIL FROM CAL LEGAL PROS TO STUART ***AN CLAIMING TO KNOW THE CORRECT ADDRESS FOR SERVICE: *From: [email protected] [mailto:[email protected]] Sent: Wednesday, October 01, 10:AMTo: Stuart H***anSubject: Re: Jadoo Small Claims I also located Jack Crawford's home addressIm certain its the current individual Souza Dr El Dorado Hills, CA I will list that address as the primary one
California Legal Pros has been in touch with Ms [redacted] and are attempting to work out an amicable solution that accomplishes her goal We do have the offices in the locations indicated on our website We are authorized to sign documents (only documents related to the client's eviction case) on behalf of clients by powers of attorney that clients sign and provide to us We rely on those documents to help expedite the process We have successfully worked on hundreds of evictions across California This particular instance is a complicated one, but one we are attempting to resolve We will provide an update to the Revdex.com once this is resolved
California Legal Pros provides assistance to landlords in filing unlawful detainer actions against tenants who owe past due rent. In this case, a landlord engaged California Legal Pros to assist in the eviction of tenant [redacted] for non-payment of rent. Ms. [redacted] was not a... customer of California Legal Pros; she was the tenant who had not paid rent whom the landlord was trying to evict. After providing a three-day notice to Ms. [redacted] to which the tenant did not comply to pay rent, the landlord filed an unlawful detainer action against Ms. ***. That complaint was served to Ms. [redacted] by a staff member of California Legal Pros. Ms. [redacted] attempted to avoid service by not answering her door, though the water in her premises was running. That was the third attempt to serve Ms. ***. When Ms. [redacted] left the premises to go to a green [redacted] SUV in her driveway, the California Legal Pros staff member served her with the complaint. The case ended up going before a judge who determined that the process that was followed was done so properly, and the judge granted the eviction. The sheriff followed the judge's instructions and locked the tenant out of the property. The rules were properly followed and a sheriff enforced a judge's order. Ms. [redacted] evidently considers herself as a "scam artist", as that is what she includes on her Facebook self-profile (screen shot attached). Please let me know if you need further information.
We have been in touch with the client and resolved the issue amicably
California Legal Pros is a document preparation and filing service*** *** *** engaged California Legal Pros to assist *** *** *** with preparation of a small claims filing and service of process on a defendant. For this service, *** *** *** paid California
Legal Pros a fee of $79. In addition, *** *** *** provided California Legal Pros with $for court filing fees.California Legal Pros prepared the documents and filed the small claims case. *** *** *** provided California Legal Pros with an address at which the defendant was to be served. That address was located in Folsom, minutes from the California Legal Pros office in Sacramento. California Legal Pros attempted service at that address, but the address provided by *** *** *** was an incorrect address.*** *** *** provided California Legal Pros with a second address located in a different city from the first address. That address was located in Shingle Springs, minutes from California Legal Pros office in Sacramento. California Legal Pros attempted service at that location and address. Again, *** *** *** had provided California Legal Pros with an incorrect address.*** *** *** then provided California Legal Pros with a third address at which to attempt service of the defendant. That location was in yet another city in El Dorado Hills, minutes from the California Legal Pros office in Sacramento. That third address provided by *** *** *** was incorrect as well.All of the addresses provided by *** *** *** were incorrect addresses California Legal Pros clearly states in its terms and conditions that we will make three attempts to serve defendants, but that we cannot guarantee a successful serve. (It becomes particularly difficult to serve papers on a defendant when the plaintiff provides an improper address three times in a row!)*** *** *** agreed to terms and conditions which clearly state that there are no refunds for services provided. Yet *** *** *** now demands a refund for services provided.California Legal Pros went above and beyond by attempting service at three different locations, in cities outside of Sacramento, for a total fee of $79. We are proud of the service that we provide. *** *** *** is such a difficult company with which to do business that California Legal Pros actually refunded $in a separate matter with *** *** *** rather than continue to work with the confused team at *** *** ***. (Even in *** *** ***’s Revdex.com complaint, they don’t properly reference the amount that was refunded already. Please see the attached invoices in which *** *** *** acknowledges the refund.)All files have been returned to *** *** *** at the address indicated in the Revdex.com complaint
California Legal Pros has been in touch with Ms*** and are attempting to work out an amicable solution that accomplishes her goal We do have the offices in the locations indicated on our website We are authorized to sign documents (only documents related to the client's
eviction case) on behalf of clients by powers of attorney that clients sign and provide to us We rely on those documents to help expedite the process We have successfully worked on hundreds of evictions across California This particular instance is a complicated one, but one we are attempting to resolve We will provide an update to the Revdex.com once this is resolved
The response from California Legal Pros is irrelevant and misleading
Our claim against them is based on a telephone conversation between Mr***, myself and my assistant *** ***anThe call was necessary because Cal Legal Pros had mishandled the court documents in that case causing the case to be dismissed by the JudgeThis had nothing to do with the efforts Cal Legal Pros made to serve documentsalthough it should be pointed out that the El Dorado address Mr*** speaks of was suggested by his own people not by us*. Mr***’s rant to you speaks only to his lack of experience running a business and how out of touch he is with the actual operation of that same business he now ownsMore to the point at hand however, the three way phone call was necessary to REFILE the case after California Legal Pros failed to respond properly to the court, as they had agreed to do, to request an extensionThey finally did so but not until the time allowed by the court had elapsedWe made the call to request that California Legal Pros pay the refiling fee only of $which would not have been necessary had they not been negligent in ignoring the admonished of the Judge to respond within the time allowedDuring this call, Mr*** became irate and refused to pay the fee but proposed instead that he would REFUND ALL THE MONEY WE HAD PAID HIM FOR TWO CASES, neither one of which had been handled properly by him even though he had several months to do soWe accepted Mr***’s offer a complete refundInstead of providing the COMPLETE REFUND that he had offeredMr*** made only a partial refund, for an unrelated case which he had never filed even though he had been fully paid by us in advanceWe asked Mr*** when he would be returning the balance of the money and he said that that case was not his responsibility but the problem of someone else from whom he had purchased the company from.
Mr*** is a very poor business manOur problems with him started within a few weeks from the time we agreed to pay him for his San Diego office to handle what became this botched caseAfter a few weeks time, our calls to his San Diego office went unansweredUnknown to us, his representative there quit abruptly and left our work strandedThere was no follow up by Mr*** until after we complained to another branch office of his and we were informed of what had happenedThis wasted several weeks contributing to the clock running out at the court leading to the dismissalThe case was later assigned to another branchWe had asked also in our complaint that Mr*** return documents that had been requested from us from his former San Diego representativeHe said he would do so but it was only after our complaint to Revdex.com months later that he actually bothered to do soMr*** made a business offer to on the phone to me in the presence of Mr***an to refund ALL the money we had paid him in good faith rather than refile the case at issueCalifornia Legal Pros is his company and I don’t care about his personal problems with the former ownersHe is free to seek relief from the previous owners but he is now the owner and he took responsibility for the case and asked us to grant him power of attorney to do so, which we didMr*** was the one that first proposed the refundHe is the company ownerMr*** made the offer without conditions or arguementMr *** said the refund would be for ALL MONEY PAID, not just on one case that hadnt even been filed at that pointWe accepted the offer knowing that we would need the money to cover the costs of starting all over again with a new company (costs that would have been avoided if Mr*** just paid the refile fee himself to compensate us for his negligent actions with the court)Mr*** botched the case (s), mishandled his own employees, provided faulty services, and dishonored his promise to make a full refundSincerely, *** ***
Our previous response speaks for itself. Given the consistently incorrect information Mr*** has provided both to California Legal Pros and in his Revdex.com complaint, it's difficult to respond to his claims. Considering both the above-and-beyond service that California Legal Pros provided to *** *** *** and the clear terms of our agreement with *** *** Electric, it's re***able that Mr*** still pursues his $refund demand through this Revdex.com forum.His personal attacks on California Legal Pros are reflective of his personality and approach to business.Mr*** is willing to bring claims in this forum in order to intimidate an honest and dedicated service provider which does not agree to his demands to forfeit fees paid for work performed.It's unfortunate that business people such as Mr*** can pursue these tactics, but we understand this is how the Revdex.com process works
Hello,
arial, sans-serif;">Today I filed a complaint regarding California Legal ProsI was able to resolve the issue directly with the companyPlease remove my complaint and stop the complaint processThank you*** ***
** ***
Dear Ms***,
">I am the new owner of California Legal Pros
I received the below note from the Revdex.com. This is for a matter that took place before the change of ownership
It is my understanding that you have been refunded the amount you paid for California Legal Pros services.
At this point, would you please remove any and all complaints from Revdex.com?
Thank you
Sincerely,
*** ***
* *** *** ***
In our previous response to the Revdex.com we found it necessary to correct the effort of Cal Legal Pros to distract us from the complaint we have against them, which is simple:
The owner of Cal Legal Pros, botched the legal work we gave them under power of attorney forcing a need for one of the two cases we paid them in advance to handle for us to be refiled with the courtDuring a phone conversations between ourselves and the company owner MrTimm, we asked MrTimm to pay the $fee for refiling the case since he had failed to address the court during the time they provided him to do so, despite having our power of attorney to do soDuring this phone call in which myself, my assistant Stuart ***an, and MrTimm were each present, MrTimm refused to pay the court fee but INSTEAD offered to refund ALL the money we had paid him for the case in question, of course, as well as another oneWe accepted his offer but he later reneged, claiming it wasn’t his responsibility to make the refundPlease see relevant emails below of October 9, 2014, where in it was necessary for us to remind MrTimm of the promise he made to refund our money and showing how MrTimm immediately attempted to dishonor the promise he made to provide a complete refund for his botched work whereby he then said he would “look into” what services his company provided and his attempt instead to change the subject to the efforts he made to serve the legal papersWhile not relevant to our complaint about Cal Legal Pros failure to honor their word, I also included is a copy of an email from his representative in which Cal Legal Pros claimed to know the correct address for service (they didn’t)The addresses we had supplied them were those on file for the company with the California Secretary of StateIn short, MrTimm is untruthful and his word can’t be trusted. Clearly his company is incapable of performing as advertisedI hope this follow up is sufficient to bring closure to this matterThanksSincerely,
Mark Snyder
From: Stuart H***an [mailto:stuarth***[email protected]] Sent: Thursday, October 09, 6:AMTo: Aaron Timm; mseprojects marksnyderelectricc; Stuart H***anSubject: Re: FW: Your payment to California Legal Pros
Aaron,
You stated on the phone that you would refund all of our moneyThere were no conditionsPlease do so by noon todayWe will waive our claim for the failed service attempts on JADOO pending your prompt settlement and withold formal complaint to consumer watchdogs including Yelp, Revdex.com and state regulatory agenciesSincerely
Stuart ***anMark Snyder Elecrriv
On Oct 7, 7:AM, "Aaron Timm" wrote:
Stuart,
On the $138.70, we made six attempts to serve Jadoo. Four of those attempts were in Folsom (minutes away from our location), one in Shingle Springs (minutes away), and one in El Dorado (minutes from our location). Those attempts are beyond what we would normally include in a service offering, and the cost to us was well in excess of what we charged. We will not provide a refund on those services
On the Jadoo fees, I will look into what services CLP provided on that matter. It is likely that we performed services. The payment was made prior to my owning CLP (my ownership began in July), so it is not likely that a refund will come from me on that matter
Sincerely,
Aaron Timm
California Legal Pros
EMAIL FROM CAL LEGAL PROS TO STUART ***AN CLAIMING TO KNOW THE CORRECT ADDRESS FOR SERVICE:
*From: [email protected] [mailto:[email protected]] Sent: Wednesday, October 01, 10:AMTo: Stuart H***anSubject: Re: Jadoo Small Claims
I also located Jack Crawford's home addressIm certain its the current individual
Souza Dr
El Dorado Hills, CA
I will list that address as the primary one
Our prior responses speak for themselves. California Legal Pros provides legal document preparation and filing services to hundreds of clients throughout California. We are a professional organization who help clients prepare and file legal forms. We assist with small claims cases, unlawful detainers, and certain family law matters, including uncontested divorce. Our clients are generally very happy with the services we provide. Of the hundreds of clients we have worked with throughout California, *** *** *** has likely been the most difficult client for a variety of reasons (see our prior responses).In the two cases involving *** *** ***, we performed the services for which we were paid on one case. Pursuant to our agreement with *** *** ***, we do not intend to refund fees paid for those services. On the other case, we refunded the fees paid to us and finished our engagement. Mr***'s personal attacks reflect his personality and approach to business. We believe he misuses this Revdex.com forum, but understand the Revdex.com allows this
Please note that prior to the Revdex.com complaint, we had responded to the court with updated documentation That documentation was mailed to the court on January 20, At this point, the documents remain with the court for processingWe will continue to monitor the court's
progress on this matter We have communicated all of the above to the customer
California Legal Pros provides assistance to landlords in filing unlawful detainer actions against tenants who owe past due rent
In this case, a landlord engaged California Legal Pros to assist in the eviction of tenant *** *** for non-payment of rent. Ms*** was not a
customer of California Legal Pros; she was the tenant who had not paid rent whom the landlord was trying to evict
After providing a three-day notice to Ms*** to which the tenant did not comply to pay rent, the landlord filed an unlawful detainer action against Ms***. That complaint was served to Ms*** by a staff member of California Legal Pros. Ms*** attempted to avoid service by not answering her door, though the water in her premises was running. That was the third attempt to serve Ms***. When Ms*** left the premises to go to a green *** *** SUV in her driveway, the California Legal Pros staff member served her with the complaint
The case ended up going before a judge who determined that the process that was followed was done so properly, and the judge granted the eviction.
The sheriff followed the judge's instructions and locked the tenant out of the property.
The rules were properly followed and a sheriff enforced a judge's order
Ms*** evidently considers herself as a "scam artist", as that is what she includes on her Facebook self-profile (screen shot attached)
Please let me know if you need further information
Their website shows multiple offices in both Northern and Southern California but it is all one woman, Robin H***, and there is no manager or corporate office with which to file a complaintDo not get scammed by this company the way I was! I hired them and paid them hundreds of dollars to file my small claims court paperworkIt took them over month to file and then the court date was on a date where I am out of town I still never received any paperwork from them about my court date or information on where/when to show upThey were supposed to go back and refile with the court for a new court date but it's a month later and they still haven't filedThey refuse to return phone calls or emails and finally after sending them several emails and phone calls, I had to threaten to sue them to get them to return my email (the irony!) It's a few days prior to my original court date and they just now tell me that they are unable to go refile at the new court because they don't have timeSo now I'm stuck going to the court to get a new court date and I should have just handled all of this myself from the beginning instead of paying for sub-par customer service and a job that wasn't done properlyLearn from my mistake and do not use this company They seem great at the beginning and are extremely responsive until you pay them and then it's impossible to get them back on the phone or via email
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and for now, I find that this resolution is satisfactory to meMr***
*** of California Legal Pros, has contacted me and has promised to finish the job for which I contracted them So far, he has made good on his promise and has been very courteous and helpful.Sincerely yours,
*** *** *** ***
We have been in touch with the client and resolved the issue amicably
Mr*** was a former client who we completed an eviction for We discovered Mr*** suffers from mental issues which we cannot divulge Based on this, Mr*** has been kicked out of court several times, continuously
harasses our employees for information about his case which ended months ago and has created an alternate story about how our services were completed other than that which actually happened After multiple attempts to get him the information he requested and appease him we had to cut off contactHis statement here is completely false