Business would like to apologize for any inconvenience experienced Business actually had the wrong zip code on file on the letter sent on March 6thBusiness has updated their file with the correct contact information and will resend the requested information to the consumerIf the consumer has any further questions pertaining to these issues they can feel free to contact the business directly at [redacted] ext***Please note California Service Bureau will not be reporting this account to the credit bureaus
06/08/Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] *Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint regarding the above-referencedaccountWe take complaints of this nature very seriously and we regret that Mr [redacted] isdissatisfied with the manner in which his account was being administeredEOS CCA hasinvestigated this matter and our conclusions are set for the below.According to our records, our client [redacted] ***., placed theaccount with our agency for collections on 4/18/and the date of service is 6/9/Due to thesensitive nature of the itemized statement, a copy has been mailed to the address on record, [redacted] for Mr [redacted] to reviewIn addition, wehave forwarded Mr [redacted] ’s dispute to our client for review and the account has been notatedaccordingly to reflect the dispute.Per Mr [redacted] ’s request we have placed the account into a cease and desist status andas a result, Mr [redacted] will no longer be contacted by our company.If you have any questions or concerns, please contact our Consumer RelationsDepartment at [redacted] for additional assistanceSincerely, [redacted] EOS CCA Consumer Relations Department
I am rejecting this response because: I was able to determine from my [redacted] Explanation of Benefits forms that the bill was for my portion of an x-ray done through [redacted] (Sutter). I contacted the Billing Department at [redacted] on 3-24-15 and found out that they had been sending me bills to the wrong city and zip code. So they changed my address and I paid the bill over the phone (I have a receipt that the account was paid in full--see attachment). I was told that the Billing Dept. at [redacted] would be retracting the account from the California Services Bureau. So I am just waiting for [redacted] at the California Services Bureau to send me written notification that they have been notified by [redacted] that the account has been paid in full, has been retracted from collections and they are closing my file. Thank you.
Revdex.com:I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meWhich is very good news since just last week I received another notice - you will only hear back from me if that is not the end of all this
I am rejecting this response because: As of today which is Saturday, March 7th I have not received a bill from this company Can someone please e-mail me the bill so I can see it I am happy to pay the bill if I could just see it It may be my son's bill but I have no idea until I see it It also may already be paid I have all of my cancelled checks and bills so I want to make sure it isn't already paid.Thank you so much--I very much appreciate your help[redacted]
Business would like to apologize for any inconvenience experienced Business actually had the wrong zip code on file on the letter sent on March 6thBusiness has updated their file with the correct contact information and will resend the requested information to the consumerIf the consumer has any further questions pertaining to these issues they can feel free to contact the business directly at [redacted] ext***Please note California Service Bureau will not be reporting this account to the credit bureaus
Revdex.com: I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Attached is the response to the complaint from Miss [redacted] Thank You
06/08/Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] *Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint regarding the above-referencedaccountWe take complaints of this nature very seriously and we regret that Mr [redacted] isdissatisfied with the manner in which his account was being administeredEOS CCA hasinvestigated this matter and our conclusions are set for the below.According to our records, our client [redacted] ***., placed theaccount with our agency for collections on 4/18/and the date of service is 6/9/Due to thesensitive nature of the itemized statement, a copy has been mailed to the address on record, [redacted] for Mr [redacted] to reviewIn addition, wehave forwarded Mr [redacted] ’s dispute to our client for review and the account has been notatedaccordingly to reflect the dispute.Per Mr [redacted] ’s request we have placed the account into a cease and desist status andas a result, Mr [redacted] will no longer be contacted by our company.If you have any questions or concerns, please contact our Consumer RelationsDepartment at [redacted] for additional assistanceSincerely, [redacted] EOS CCA Consumer Relations Department
I am rejecting this response because: I was able to determine from my [redacted] Explanation of Benefits forms that the bill was for my portion of an x-ray done through [redacted] (Sutter). I contacted the Billing Department at [redacted] on 3-24-15 and found out that they had been sending me bills to the wrong city and zip code. So they changed my address and I paid the bill over the phone (I have a receipt that the account was paid in full--see attachment). I was told that the Billing Dept. at [redacted] would be retracting the account from the California Services Bureau. So I am just waiting for [redacted] at the California Services Bureau to send me written notification that they have been notified by [redacted] that the account has been paid in full, has been retracted from collections and they are closing my file. Thank you.
Revdex.com:I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meWhich is very good news since just last week I received another notice - you will only hear back from me if that is not the end of all this
I am rejecting this response because: As of today which is Saturday, March 7th I have not received a bill from this company Can someone please e-mail me the bill so I can see it I am happy to pay the bill if I could just see it It may be my son's bill but I have no idea until I see it It also may already be paid I have all of my cancelled checks and bills so I want to make sure it isn't already paid.Thank you so much--I very much appreciate your help[redacted]