California Sound

Initial Business Response / [redacted] (1000, 5, 2016/05/04) */ I am [redacted] responding on behalf California sound in this case we are dealing with a very different situation women bought a used car from shop and expects warranty and service front doorShe used profanity in front of children I was not present and have a patient staffShe is of African descent and was using the n word repeatedly in front of customers car was not present to inspect as we require that the vehicle be present for warranty work as in her case car was not present and we do not have insurance to do house callsFurthermore she called us every name in the book no work was recently done on vehicleCar is still owned by me as I have done her a favor by making payments on car I currently retain the title and ownership of car till paid in fullWe have a contract between me and ***She has been told to make payment on vehicle which she is currently late for one month nowCar going up for repo and matter will be resolved in courtFurther more she threatened bodily harm to my employees and businessShe is currently on probation and has recently been encarcerated for domestic violenceShe is no longer allowed to come to the shop and I will be going to the station to order her and serve her paper work for restraining order to stay a fair distance from California sound and employees Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/05/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) This man is lying he sold me the car told me he would give me the warranty my car has been at that shop every day he has blocked my calls I have havent threatened anyone or used the n word he does though and allows his employees to get high and drink in the back This man is a habitual liar I have every piece of paper work that stated I'm up to date on my payments and make them even though he does nothing and I have witnesses who have spoken to him for me and he is still angry look on yelp it says it all it shows him fighting with a customer look at all the complaints none of his staff is patient they talk more [redacted] about him then his unhappy customers they cuss like sailors they degrade woman and try to out the blame on everyone else I have taken my car to another Mechanic and have had the work he should of done finishedAnd not that it is his business but I don't have a record yes I did go to jail for protecting my car from my boyfriend who was at my house kicking out all my Windows because he was drink I'm not on probation I can prove and wasn't charged for any crime and was released thank you my color like u said has nothing to do with the amount of money I spent at his shop to get sub par workJust recently has the alternator done there he suggested I put a bigger alternator to in my sound system two days ago my car [redacted] off while driving he he is the one with the issue he has threatened to take my car numerous times and cause me Nothing but stress check his cameras and see how much im there ask his managers how many times I've asked them to get a hold of [redacted] aka [redacted] I'm no liar and I do have a problem with my temper always have but never would I use profanity in front of kidsNot intentionally it was one time and it was a baby I didn't see the car sit and I apologized to Mom she laughed and said I'm having the same problem I have her name and telephone number cause we were both talking about taking him to Court he has an employee named [redacted] who told me they treat him so bad he doesn't pay his employees on time give him a drug test watch What happensI'm done with this shop Final Business Response / [redacted] (4000, 9, 2016/05/09) */ we have had many problems with this individualShe has recently been incarcerated for beating up her boyfriend was arrested and jailedShe is a drug user and she is not ashamed of it one bitU can smell her car odor of heavy narcotics and uses narcotics in front of othersher car has a mechanical problem and we are a stereo shopI currently hold the pink slip and title to the camry and [redacted] still owes for the price of the car Final Consumer Response / [redacted] (4200, 11, 2016/05/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) I will see him in court I'm not going to continue to allow this man to lie he has done all the mechanical work on my car even though he isn't a mechanical shop and I have proof thank you guys for nothing this man will continue to lie and get over on people I'm going to Court

Initial Business Response /* (1000, 10, 2016/03/23) */
california sound ; to whom it may concern on this case *** *** XXXXXXXX nothing but lies she had her alarm installed by california sound and she had problems before we worked on the car she came cursing then days later she
brings a recipt 0f $some dollers I took the invoice I called were she went for repaires they told me nothing to do with your work then she said that this invoice is notthing to do with problem so why are asking for $dollers then she said give me refund and take the alarm so to make things better I took the alarm out we did refund her money she sign papers every thing is ok upon agreed then she went to right bad things on yelp google onthe paper that she signed stated not to do that still I could sue her for dameging our image I will appriciate your coopration with us

Thi place has installed an alarm system in my car causing car issues and electrical damage
had an alarm system installed into my car from this place and ended up finding out that they spliced into my electrical wiring, causing my cars check engine light to come on and *** everytime I took offMy car had no issed prior to me taking it to them for installationAs soon as it was complete I notice the problems my vehicle has encountered and let them know whats going onThey explain to me that the check engine light will go off and that there is no problemThinking nothing of it I say ok and take offI end up taking it to a CERTIFIED MECHANIC days later to find out that they drilled a hole into my electrical circuits forcing me to pay dollars to fix! I go back to them and they become extremely defensive saying its not their fault and has nothing to do with their alarm installationThey call my mechanic and talk down on him saying he knows nothing about cars and threatening to

Initial Business Response /* (1000, 5, 2016/05/04) */
I am [redacted] responding on behalf California sound in this case we are dealing with a very different situation women bought a used car from shop and expects warranty and service front door. She used profanity in front of children I was not...

present and have a patient staff. She is of African descent and was using the n word repeatedly in front of customers car was not present to inspect as we require that the vehicle be present for warranty work as in her case car was not present and we do not have insurance to do house calls. Furthermore she called us every name in the book no work was recently done on vehicle. Car is still owned by me as I have done her a favor by making payments on car I currently retain the title and ownership of car till paid in full. We have a contract between me and [redacted]. She has been told to make payment on vehicle which she is currently late for one month now. Car going up for repo and matter will be resolved in court. Further more she threatened bodily harm to my employees and business. She is currently on probation and has recently been encarcerated for domestic violence. She is no longer allowed to come to the shop and I will be going to the station to order her and serve her paper work for restraining order to stay a fair distance from California sound and employees.
Initial Consumer Rebuttal /* (3000, 7, 2016/05/05) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This man is lying he sold me the car told me he would give me the warranty my car has been at that shop every day he has blocked my calls I have havent threatened anyone or used the n word he does though and allows his employees to get high and drink in the back This man is a habitual liar I have every piece of paper work that stated I'm up to date on my payments and make them even though he does nothing and I have witnesses who have spoken to him for me and he is still angry look on yelp it says it all it shows him fighting with a customer look at all the complaints none of his staff is patient they talk more [redacted] about him then his unhappy customers they cuss like sailors they degrade woman and try to out the blame on everyone else I have taken my car to another Mechanic and have had the work he should of done finished.. And not that it is his business but I don't have a record yes I did go to jail for protecting my car from my boyfriend who was at my house kicking out all my Windows because he was drink I'm not on probation I can prove and wasn't charged for any crime and was released thank you my color like u said has nothing to do with the amount of money I spent at his shop to get sub par work... Just recently has the alternator done there he suggested I put a bigger alternator to in my sound system two days ago my car [redacted] off while driving he he is the one with the issue he has threatened to take my car numerous times and cause me Nothing but stress check his cameras and see how much im there ask his managers how many times I've asked them to get a hold of [redacted] aka [redacted] I'm no liar and I do have a problem with my temper always have but never would I use profanity in front of kids. Not intentionally it was one time and it was a baby I didn't see the car sit and I apologized to Mom she laughed and said I'm having the same problem I have her name and telephone number cause we were both talking about taking him to Court he has an employee named [redacted] who told me they treat him so bad he doesn't pay his employees on time give him a drug test watch What happens. I'm done with this shop
Final Business Response /* (4000, 9, 2016/05/09) */
we have had many problems with this individual. She has recently been incarcerated for beating up her boyfriend was arrested and jailed. She is a drug user and she is not ashamed of it one bit. U can smell her car odor of heavy narcotics and uses narcotics in front of others. her car has a mechanical problem and we are a stereo shop. I currently hold the pink slip and title to the camry and [redacted] still owes for the price of the car.
Final Consumer Response /* (4200, 11, 2016/05/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I will see him in court I'm not going to continue to allow this man to lie he has done all the mechanical work on my car even though he isn't a mechanical shop and I have proof thank you guys for nothing this man will continue to lie and get over on people I'm going to Court