This complaint has been investigated and addressedMy investigation found that the guest was upset because we were sold out on their scheduled departure dateThey requested to extend their stay to nights but unfortunately we were unable to honor the request, as we had no room availabilityI have left voice mail (again) for the guest to invite them to contact me if I may be of assistance in any wayThank you.-- [redacted] General ManagerCalifornia Suites Hotel [redacted] ***
This complaint has been investigated and addressed. My investigation found that the guest was upset because we were sold out on their scheduled departure date. They requested to extend their stay to 2 nights but unfortunately we were unable to honor the request, as we had no room availability. I...
have left voice mail (again) for the guest to invite them to contact me if I may be of assistance in any way. Thank you.--[redacted]General ManagerCalifornia Suites Hotel[redacted]1
This complaint has been investigated and addressedMy investigation found that the guest was upset because we were sold out on their scheduled departure dateThey requested to extend their stay to nights but unfortunately we were unable to honor the request, as we had no room availabilityI have left voice mail (again) for the guest to invite them to contact me if I may be of assistance in any wayThank you.-- [redacted] General ManagerCalifornia Suites Hotel [redacted] ***
This complaint has been investigated and addressed. My investigation found that the guest was upset because we were sold out on their scheduled departure date. They requested to extend their stay to 2 nights but unfortunately we were unable to honor the request, as we had no room availability. I...
have left voice mail (again) for the guest to invite them to contact me if I may be of assistance in any way. Thank you.--[redacted]General ManagerCalifornia Suites Hotel[redacted]1