Calise & Sons Bakery

I apologize that you were unable to get directly in touch with a Customer Complaints Representative to resolve this complaint We are currently in the process of evaluating our telephone system for Customer Complaints, to make it simpler for customers to give the pertinent information directly to someone who can process and resolve the complaint satisfactorily.We take communication from our customers very seriously, whether complaint or praise, and believe in responding as soon as possible, as is our policy.We regret that we have no record of receiving the packages of Sour Potato Deli Rolls Sour Potato Deli Rolls is not a product that we produce However, we would like to deliver packages of Calise Potato Deli Rolls to you, for all of the inconvenience you have experienced

I apologize that you were unable to get directly in touch with a Customer Complaints Representative to resolve this complaint.  We are currently in the process of evaluating our telephone system for Customer Complaints, to make it simpler for customers to give the pertinent information directly...

to someone who can process and resolve the complaint satisfactorily.We take communication from our customers very seriously, whether complaint or praise, and believe in responding as soon as possible, as is our policy.We regret that we have no record of receiving the 3 packages of Sour Potato Deli Rolls.  Sour Potato Deli Rolls is not a product that we produce.  However, we would like to deliver 3 packages of Calise Potato Deli Rolls to you, for all of the inconvenience you have experienced.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I shall  keep  Revdex.com  inform as to final actions
Regards,
[redacted]