Call A Mattress Reviews (1)
I ordered a [redacted] Luxury Firm mattress from CallAMattress (a[redacted]). I had tested this mattress in a retail store and loved it. The mattress I received was immediately recognized as a cheap knock off, as the mattress was very visibly different (thinner, patterns, model identification) as well as the feel and lack of support in the mattress.The mattress received was no where near the quality of a [redacted]t, has no support and is already, after 6 weeks, buckling and sagging.The manufacturer can not verify the mattress since the federal tags, required by law, were not present on the mattress. I had a local retailer come to my home and verify the mattress was not what was listed and ordered. He could not even guess at how such a low quality mattress had a [redacted] sticker applied, other than possible fraudulent representation of the product.I have tried to resolve this with Aleasa for over 6 weeks now and she is no longer replying to my emails or phone calls.