[redacted]
ID# [redacted]
","sans-serif">
Dear [redacted]:
In response to the complaint filed by [redacted], Mr[redacted] is
correct in his assessmentUnfortunately, when the vehicle in question arrived
at the dealership it was mistakenly sold to another personIt was an honest
mistake on our part, certainly not intentional and we have revised our internal
processes to insure that an error like this does not reoccurWe have spoken to
Mr[redacted] to express our apology and have refunded him his $plus an
additional $for his time and expenses incurred
Tony Honda has operated very successful in Hawaii for the past
thirty seven yearsWe pride ourselves in delivering great customer service and
we take it very seriously when we fall short of that markAs a show of good
faith and in an effort to regain his trust, we have offered Mr[redacted] the
option to purchase a comparable vehicle arriving in early December, at a
discounted price
Please feel free to contact me if you have any further
questions
Sincerely,
Larry M[redacted]
General Sales Manager
Tony Honda
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
[redacted]
ID# [redacted]
","sans-serif">
Dear [redacted]:
In response to the complaint filed by [redacted], Mr[redacted] is
correct in his assessmentUnfortunately, when the vehicle in question arrived
at the dealership it was mistakenly sold to another personIt was an honest
mistake on our part, certainly not intentional and we have revised our internal
processes to insure that an error like this does not reoccurWe have spoken to
Mr[redacted] to express our apology and have refunded him his $plus an
additional $for his time and expenses incurred
Tony Honda has operated very successful in Hawaii for the past
thirty seven yearsWe pride ourselves in delivering great customer service and
we take it very seriously when we fall short of that markAs a show of good
faith and in an effort to regain his trust, we have offered Mr[redacted] the
option to purchase a comparable vehicle arriving in early December, at a
discounted price
Please feel free to contact me if you have any further
questions
Sincerely,
Larry M[redacted]
General Sales Manager
Tony Honda
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]