*** *** *** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** ***
To Whom It May Concern;
The complaint described by Mr*** is taken very seriouslyWe pride our business on high
quality service
The “Anti-Stress Relief Package” is a combination of three spa services with built in transition time to get to each service and enjoy the spa consisting of the relaxation area, tea and spa treats, and the sauna/steam roomIn the menu is described as” Forget your worries with a Signature massage, Express facial, and a Manicure/Pedicure”The item is priced at $for the package, and the time given on the menu is hoursThe time is allotted again: minutes for Signature Massage, minutes for Express facial, and Manicure/Pedicure is minutes with minutes of transition time built into the package to allow the client a “non-rushed” time period in between each of the servicesThis allows for an extra minutes to enjoy the sauna/steam room and tea and spa treats
If you purchased the services separately they would cost:
Signature Massage= $Express Facial = $Manicure/Pedicure = $Total= $
Purchasing the package is $a savings of $
By purchasing the package they save $right off the top. The client would like a $refund making the package $well below the standard pricing of all services of $230; that is a $discountThe services are not priced by the hour as Mr.*** is expressing with wanting a 25% refund; they are priced per service as broken out above
We will be issuing Mr*** a $CaloSpa Giftcard
Respectfully,
***
*** *** *** *** ***
Calobrace Mizuguchi Plastic Surgery Center and Calospa
Louisville and Lexington
*** *** *** ***
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards,
*** ***
*** *** *** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** ***
To Whom It May Concern;
The complaint described by Mr*** is taken very seriouslyWe pride our business on high
quality service
The “Anti-Stress Relief Package” is a combination of three spa services with built in transition time to get to each service and enjoy the spa consisting of the relaxation area, tea and spa treats, and the sauna/steam roomIn the menu is described as” Forget your worries with a Signature massage, Express facial, and a Manicure/Pedicure”The item is priced at $for the package, and the time given on the menu is hoursThe time is allotted again: minutes for Signature Massage, minutes for Express facial, and Manicure/Pedicure is minutes with minutes of transition time built into the package to allow the client a “non-rushed” time period in between each of the servicesThis allows for an extra minutes to enjoy the sauna/steam room and tea and spa treats
If you purchased the services separately they would cost:
Signature Massage= $Express Facial = $Manicure/Pedicure = $Total= $
Purchasing the package is $a savings of $
By purchasing the package they save $right off the top. The client would like a $refund making the package $well below the standard pricing of all services of $230; that is a $discountThe services are not priced by the hour as Mr.*** is expressing with wanting a 25% refund; they are priced per service as broken out above
We will be issuing Mr*** a $CaloSpa Giftcard
Respectfully,
***
*** *** *** *** ***
Calobrace Mizuguchi Plastic Surgery Center and Calospa
Louisville and Lexington
*** *** *** ***
***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolvedRegards,
*** ***