Calton Investments Inc

I was the owner of the [redacted] at the time when [redacted] lived there. We have since sold the Apartments on December 2, 2016. When an Apartment Complex is sold, all tenant files stay with the property. Therefore, I am unable to access this file to get paperwork etc. I can,...

however, tell you what I know about this tenant’s complaint. Our Company Policy with ALL the Apartment Complexes we own, is that we have a pest control company that goes to the complexes every month to spray the apartments. All apartments are sprayed to keep any problem from occurring. If any tenant complains about Roaches, we call in the pest control immediately. Then we do follow-ups to make sure they don’t come back. The [redacted] is a lovely fairly new complex that we NEVER had any complaints about Roaches until [redacted]. We did immediately call in the Pest Control. They sprayed the apartment. The pest control said they did not see any Roaches. She complained again, so we called him back. All appliances were pulled out where bugs usually hide and still we could find no Roaches. We re-spayed again. Then she complained again and we sent pest control back for a third time to spray again and still NO ROACHES were found. She could never show the Manager or the Pest Control the Roaches she was talking about. We could do nothing to make this tenant happy. The tenant obviously just wanted to move and break her lease. You may contact me at [redacted]   [redacted]