Camarioca Auto Sales, Inc

In response to complaint # [redacted] had the option to purchase the exact clutch that came out of his truck.  He choose to purchase an Alt clutch that was on sale less cost.  [redacted] clutch have a higher torque rating than his original, but the manufacture states that they...

as easy as the easy pedal clutch.   At times there are some issues with the adjustment on these clutches.   The pedal can be hard due to incorrect adjustment or a linkage problem.   before we can do anything as far as replacing his clutch.  The customer has to go thru the process of trying to see if it’s an adjustment issue or a defective clutch.     He will need to call [redacted] tech support [redacted].       [redacted] - Parts ManagerAllstate Peterbilt GroupAllstate Peterbilt of Cleveland8650 Brookpark  RdCleveland, Ohio 44129

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
I have called [redacted] tech support and talk to [redacted],he said indeed clutch [redacted] is not made for my truck it for trucks with bigger engines 500hp and up and it is not easy pedal,we agreed to meet on tuesday at allstate  peterbilt at 8:30
[redacted]