Cambridge Kitchens & Baths

When a patient begins to gag during an impression, there is a standard verbal protocol that will be given The patient is asked to relax and breath through their nose or the back of the throat Choose not to gag Most times this takes repeating two or three times and the average patient can do it Once they realize that they are in control of their own breathing, they will relax.Once a patient chooses not to follow verbal instructions, reaches up and grabs my hand & squeezes painfully, my only course of action is to cease with treatment and refer the patient to another dentist.She told affordable care that she was not treated with empathy I do feel empathy for her severe gag reflex It is unfortunate that this will also cause her to have difficulty in successfully wearing a full upper Her case is too difficult for me, and she is not to return to my clinic[redacted] -***, DDS

Spoke with Ms [redacted] , offered her a refund and she will come pick it up ***

I absolutely had the worst experience with DrJennifer Sabo at Affordable dentures in Bedford,Va When she walked into the exam room, it seemed like she was angry at the worldShe never identified or introduced herself, never inquired or talked about my extraction procedure or nothing( I was there for extractions and dentures at the cost of 3,150.00) When it was time for her to stick me, she saw that I was very anxious and instead of trying to calm me, she kept stomping out of the room very exasperatedAfter a few attempts to get me numb, she kept a very harsh tone so I then told her as I was sobbing, that I just needed a refund and her reply was, " that's exactly what you need to do." As she shoved her instrument tray aside and stormed out of the roomSo, if you are even slightly anxious about extractions etc.....DO NOT GO TO THIS DENTIST !!!

Very poor customer relations , the receptionist , you ask a question n she gives short or [redacted] remarks, the crew needs some customer service training,!! Dentist nice, but the teeth work are very poor , you pay high dollar for best but you get crappy results n if you tell them they don't fit oh well is the receptionist answerYou have to let gums shrink blah blah, but it's been year n I'm talking bout my permanent set, so I would not recommend these people to anyone go else were! They heard you in like cows and don't have time for your questions or to answerKnow I have 2200$ worth of top dentures getting ready to go to Bahamas with dentures that fall out when talking told them that today 1-11-as they were trying to fall out ! Poor poor service!,

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, *** [redacted]