Camdenton Furniture Inc

Complaint: ***
I am rejecting this response because: 1. The box springs never should have been sold to me by MO Furniture. The bed was purchased from them a the same
time. The bed is a platform bed that does not use a box springsThe sales person should have known that.2. The box springs was returned when the bed was delivered. It was taken back to MO Furniture by MO Furnitures delivery staff on the day the bad was delivered. It obviously could not be used or a person would need a ladder to get into bed.3. I called MO Furniture and spoke with "***" who confirmed that a refund of would be sent to me.4. I called several times after that and was told refund would be sentOne time I was even told it had been mailed. Never received5. At no time was I told there was no record of the box springs not being returnedI respectfully stand by my request for a refund for an item that was not accepted and has never been in my possession
Sincerely,
*** ***

We have returned the unrepaired piece and are awaiting the correct parts to fix the problem.

We do not show the boxspring being returned, however we will offer the customer an instore credit of $203.72

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]