Camelot Painting & Construction Company

Additional information for the file for this complaint: # [redacted] -Resolution promised by 11/by compacontact from company at all and no job completion by then-Emailed company evening of 11/asking for a response by 11/13-Heard back from Camelot on 11/saying that weather was bad the previous week and they were busy with other projectsPromised to be out with his foreman on 11/to fix the job so there would be no other issues-No one came to our house yesterday and again no communication from Camelot

We did receive a email from Camelot painting that basically says the same thing as their response to youAlthough Camelot stated that they were going to complete the job in the next few days they have failed to contact us via phone as required to discuss access to the property, providing proof of insurance and confirming dates and times to complete work and do final walk aroundThis is exactly the same behavior that this company displayed that led up to the complaint to begin withOur position has not changedThey either need to complete the job but only after they have contacted us via phone to discuss the above items or they need to refund us in total all monies paidI believe their initial response back was just a stall tactic to delay what appears to be a need for us to seek legal action to get remedy I have reached out to the owner via email, phone calls and voice messages with absolutely no response since his response to the complaint on Monday Please make sure this communication is part of the record

We will immediately send someone out and take care of the issue we were under the impression this was already taken care of this will be completed by 11/12/