Camelot Roofing & Construction Reviews (3)
Contact Name and Title: *** *** Owner
Contact Phone: ***
Contact Email: ***@camelotroofs.com
First, I am so sorry for all of the confusionMr***, it is great to hear from youMany employees here including myself have been trying to get in contact with youWe have been to
your house, written letters and made many phone calls from many different numbers and you have not called us backYes, you had one salesman at the very beginning of the job and we wrote you a letter letting you know that he no longer worked here at the office and for you to contact *** if you had any questions about your roofIn the meantime, a new salesman will be in contact with you soonThe office team does not recall receiving one message from youThe office team, ***, me (***d ***) and the Window People have all tried calling you but you never answerThat is what made Camelot Roofing & Construction file a lienThis is the first time that I am hearing that you have issues with your roofI am sorry to hear this
I can recall that we sent our gutter guy down to your house but you did not want to use our servicesAgain, we called you several times and went to your house and nobody was thereThere is a lot of money owed to Camelot Roofing from Mr*** and I would like to meet with you at your convenience to get this issue resolvedMy personal cell phone is ***Please call me asapThank you!
(The consumer indica*** he/she DID NOT accept the response from the business.)
Once again you didnt offer a solution to my problems with your workYou failed at the two things you needed to do to get your moneyMake my roof look like it was new and file lien releases with the mortgage co who has the details on the ins claimTheyve had the ins check the whole time but you knew that.Youre roofing supplier called me threatening to file a lien and claus glass adv me I owed them $which was more than the ins adj, especially since I was told they were waiting on half down to order my windowsAnything less than my satisfaction was unacceptable is what I was told when I sign the agreement for David to represent us with farmers.Now mos later you call me a lier!! I have documentation of my claims, I doubt you know where my house is since youve claimed to come by and multiple callsI have adults who are at home full time including my dad who is a 100% disabled vetI will not reach out to you to plead my case but me and my attorney will meet you if you arent willing to fix your work to get the last third the mortgage co is h4olding
Initial Business Response /* (1000, 6, 2015/12/07) */
I first want to apologize for the inconvenience that I have caused you and your family. I am in the process of getting this paid off this week 12-7-2015. I am so sorry that Crossroads Roofing did not keep their agreement...
as they told both of they would not file a lien. Thank you so much for your patience during this time. If you have any questions, please call me on my cell XXX-XXX-XXXX.
Initial Consumer Rebuttal /* (3000, 8, 2015/12/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
He has promised before. Once I have the lien release in hand then I will accept his response.
Final Business Response /* (4000, 10, 2015/12/10) */
Mr. [redacted], This has been paid in full. I apologize for any inconvenience or headache I have caused. Thank you for your business.