Cameo Surgery

Hello,Attached is a signed Surgery Proposal which clearly states that the $1,deposit for surgery is non-refundableBelow is my response to her email asking for her deposit backDrB [redacted] has never claimed to be a Board Certified Plastic SurgeonHe is a Board Certified Cosmetic Surgeon and this information is also on our website which is cameosurgery.com.Hello [redacted] ,I received your email and appreciate your concernsHowever, there are several points that I would like to addressFirst, DrB [redacted] is not a plastic surgeon and never claimed to beHe is a board certified cosmetic surgeon and states it on his Snap every single morningThis is a common misconceptionPlease click on the link below for clarification [redacted] DrB [redacted] is also a board certified oral maxillofacial surgeon (MD, DDS, FACS)It is a separate degree altogether and took many years of additional schooling to acquireAs far as your surgery deposit, it is stated on your signed surgery proposal that the $1,deposit is non-refundableWe perform surgeries every business day and very fortunate to say 99% of our patients are very happy and love us I am sorry you are focusing on the unhappy reviews written mostly by the same patientIf you still wish to cancel your surgery - let us know before 5pm todayOtherwise I will cancel it automatically.Best wishes,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They didnt give me a refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

They didnt give me a refund. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,Attached is a signed Surgery Proposal which clearly states that the $1,000 deposit for surgery is non-refundable. Below is my response to her email asking for her deposit back. Dr. B[redacted] has never claimed to be a Board Certified Plastic Surgeon. He is a Board Certified Cosmetic Surgeon and...

this information is also on our website which is cameosurgery.com.Hello [redacted],I received your email and appreciate your concerns. However, there are several points that I would like to address. First, Dr. B[redacted] is not a plastic surgeon and never claimed to be. He is a board certified cosmetic surgeon and states it on his Snap every single morning. This is a common misconception. Please click on the link below for clarification.                                [redacted]Dr. B[redacted] is also a board certified oral maxillofacial surgeon (MD, DDS, FACS). It is a separate degree altogether and took many years of additional schooling to acquire. As far as your surgery deposit, it is stated on your signed surgery proposal that the $1,000 deposit is non-refundable. We perform surgeries every business day and very fortunate to say 99% of our patients are very happy and love us.  I am sorry you are focusing on the unhappy reviews written mostly by the same patient. If you still wish to cancel your surgery - let us know before 5pm today. Otherwise I will cancel it automatically.Best wishes,

The above patient came in on 1/**/2014. After consulting with Dr. B[redacted], the entire procedure was discussed and agreed upon. To be in compliance with HIPPA and patient privacy we are unable to give more details about the services. The procedures were performed and submitted to the patient's...

insurance company. They are documented in the operative report and letter to the referring doctor. The Insurance denied one of the procedures because it was not within her coverage. After appealing with the insurance company and still being denied, we reduced the monies owed from $750 to $500. This was discussed and agreed upon with our office manager and the patient. Statements were sent to the patient and after multiple attempts to collect payment, the patient was sent to collections.