Cameron Construction & Roofing Co. Inc

At this time, I have been contacted directly by New County Optical Co., Inc regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 they now have asked us to do something (send in my son's eye prescription, but first we need to see (and pay for another...

exam)from another eye Doctor-which will take a few more days on our part) and then they  (New County Optical Co.) are promising us -two pairs of contact lenses (big deal) as a consolation for their not providing us with an eye prescription (that we'd already paid them $125.00 for (but they do not seem to have it!). The person I'd been dealing with from their "corporate" office -Scott- in Westchester kept calling me "hon" on the phone-what a jerk!
 
 
 
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Sincerely,
[redacted]