Stylist burned and damaged my hair and burned scalpHad to pay for costly repair Photos can be included
I had an appointment at your day spa on February 28th at 1:30pm with *** I had come in before for a consultation on the 26th where I showed a picture of what I wanted which was a silver/grey fashion color and was told that it could be doneWhen I arrived for my appointment I showed the picture again and he went through some of the stepsHe dyed my roots black/violet and bleached midshaft downSomething happened during the process and some of the color didn't takeWhen it was time to rinse it out he applied toner over the hairIt never turned a grey color it turned ashThen he tried to put a dark brown over the parts that didn't take color and said he could do an ombréI told him I didn't want an ombré and showed him the picture again which he said "I know the picture"I informed him I wanted more of the grey/silver colorHe took me back to the sink and re-bleached m
Stylist burned and damaged my hair and burned scalpHad to pay for costly repair Photos can be included
I had an appointment at your day spa on February 28th at 1:30pm with *** I had come in before for a consultation on the 26th where I showed a picture of what I wanted which was a silver/grey fashion color and was told that it could be doneWhen I arrived for my appointment I showed the picture again and he went through some of the stepsHe dyed my roots black/violet and bleached midshaft downSomething happened during the process and some of the color didn't takeWhen it was time to rinse it out he applied toner over the hairIt never turned a grey color it turned ashThen he tried to put a dark brown over the parts that didn't take color and said he could do an ombréI told him I didn't want an ombré and showed him the picture again which he said "I know the picture"I informed him I wanted more of the grey/silver colorHe took me back to the sink and re-bleached m