Camitta Bros Incorporated

From: Richard C [redacted] < [redacted] @***.com>Date: Thu, Apr 2, at 9:AMSubject: Complaint ID # [redacted] To: [redacted] @myRevdex.com.orgDear [redacted] ***I am in receipt of the cited complaint that was filed with the Revdex.com The customer ordered a pair of boots from Shoes on the Web in October and wanted to return them approximately months later after they had been worn outside Our return policy is posted on our website It states "60-Day Unconditional Satisfaction Money Back Guarantee If you are not totally satisfied with your new shoes, simply return them to us in the original box with all of the tags intact within days of the shipping date for an exchange or refundShoes must not be wornWhen you inspect your new shoes, please try them on inside on carpeting for a brief time to discover if there are any fit problems." We explained our return policy to the customer We do not accept shoes for return that have been purchased approximately months ago and have been worn outside We suggested that they contact the company that made the shoes directly to see if they could receive further assistance Sincerely, Richard C [redacted] , President Camitta Bros Inc dba Shoes on the Web

From: Richard C[redacted]
font-family: arial, sans-serif;"><[redacted].com>Date: Thu, Apr 2, 2015 at 9:23 AMSubject: Complaint ID #[redacted]To: [redacted]@myRevdex.com.orgDear [redacted]I am in receipt of the cited complaint that was filed with the Revdex.com.  The customer ordered a pair of boots from Shoes on the Web in October and wanted to return them approximately 6 months later after they had been worn outside.  Our return policy is posted on our website.  It states "60-Day Unconditional Satisfaction Money Back Guarantee
If you are not totally satisfied with your new shoes, simply return them to us in the original box with all of the tags intact within 60 days of the shipping date for an exchange or refund. Shoes must not be worn. When you inspect your new shoes, please try them on inside on carpeting for a brief time to discover if there are any fit problems."
We explained our return policy to the customer.  We do not accept shoes for return that have been purchased approximately 6 months ago and have been worn outside.  We suggested that they contact the company that made the shoes directly to see if they could receive further assistance.  
Sincerely,
Richard C[redacted], President
Camitta Bros Inc
dba Shoes on the Web