Camp Auto Parts of Manassas

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:As stated in the response that "It is Important to note that Champ Auto Parts is neither owned nor operated by ***, but when using ***'s online store locator regarding this particular retail store is listed ( To include all invoices as well) as: [redacted] Auto Parts [redacted] Auto Parts [redacted] ***,Manassas, VA 20110Phone: ###-###-####Reserve Online ParticipantStore HoursCLOSEDMon-Fri:8:AM-8:PMSat:8:AM-5:PMSun:9:AM-4:PMMAKE MY STORE [redacted] AUTO PARTS is one of Virginia¿s Largest Auto Parts DealerWe offer Retail, Wholesale & Machine Shop ServiceServing Northern Virginia for over yearsTogether, [redacted] AUTO PARTS and [redacted] Auto Parts provide the most Extensive Inventory in the Northern Virginia Region.http://www[redacted] .comThe sales clerk referenced that the part was coming from "Washington", the store is located in what is considered the Washington DC Metro areaBased upon the generalized information provided the assumption would be Washington DC versus Washington state which was expressed at the time Frank told me to leave the store for pointing out that I was being taxed twice for the item, assuming The "Reserve Online service subjects customer to additional shipping cost; in this particular case it would have been overall more cost-effective as the customer to have the item shipped to my residence when factoring shipping and what it cost to drive to the [redacted] Auto Parts store at [redacted] ***In addition, taxed twice for the part in shipping cost and for the actual part The state made regarding unknown shipping cost for requested parts vis the ***’s Reserve Online service seems to be invalid being that if the ***’s website provides shipping to customers that opt to have parts shipped direct to their place residence During my visit there was another clerk that mentioned that if had waited for the manger he then would be able to reduce the shipping cost; not sure what that under the table negotiating process entailed but wasn’t there for a hand out, only proper service for a part v/r [redacted] ***