Camp Gladiator Reviews (18)
On 4/8/@ 8:PM the camper registered for the BOLD membership using their secure log in information after receiving the first camp for freeThe Terms & Conditions, as attached, must be agreed to before the membership will become activeOur policy also states that all sales are final, however, we made the exception to delay the start date of the camper's free camp to the following camp cycleOnce we moved her free camp back, we also made the exception to authorize a refund of the charges even though our customary policy would be to issue an account credit since we were already making an exception to reschedule the camp datesBecause of the refund that was processed for the 1st payment, the camp has made no purchases towards the camps that were attendedWe would like to accept the camper's request to pay the full price of the camp purchase and allow the camper to cancel out of her contract having met of months.We have submitted this offer through the Revdex.com and also directly with the camper through the email address on the camper's accountWe will move forward once the accepted by the camper
Camper committed to the BOLD membership Terms & Conditions as detailed in attachmentCamper requested early cancellation stating that she was moving out of the country, which we do have an early cancellation clause forWe requested move documents and a cancellation form in accordance with our Terms & ConditionsCamper's travel documents showed her to be out of the country from July-December which, under the Terms of the BOLD membership, would make her eligible for an extended travel freeze but not an early move cancellationWe made the exception to approve the membership for early cancellation anyway, waived the requirement for the cancellation form and made the cancellation effective in April even though the documentation stated July as the start date of her travel plans.At this time we are not offering a refund as we have made the following exceptions to work with this camper: Approved early move cancellation vsextended travel freeze Waived requirement for cancellation form Made cancellation effective months earlier than documentation was approved for
Complaint: [redacted] I am rejecting this response because: I was charged on 6/8/$posted on 6/9/I have not yet received a refund and I was told I would receive one by a manager on 6/9/and she told me it would take daysI have still not been issued a refund as of 6/20/ Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: The information should have been provided by the trainer when membership was initiatedYet it was notCamp Gladiator needs to ensure that their trainers are properly informed on their promotions and that they are reciprocated as suchIt is bad business practice to do otherwise especially in a situation as thisThe cancellation forms were sent in July by faxSo if it has yet to be cancelled that again is yet another bad business practice of Camp Gladiator Regards, [redacted]
Complaint: [redacted] I am rejecting this response because as a consumer I believe I have the right to refuse to pay for services I am no longer usingWhy can I not be offered an early termination fee like every other business would offer? Why should I continue to pay for a service I can not utilized? There has to be a better way to handle this situationI have asked kindly and my pleas has fallen on deaf ears because at the end of the day it is all about money with you guys and nothing else! I will pay an early termination fee but I will not be paying for months of services that I am not utilizing Regards, [redacted]
I have used [redacted] for my home and now she comes to my business once a week to help out with a special projectShe is on timeShe is thorough and her pricing is reasonableI have been very happy with her services and have recommended her to several friendsMy friends have thanked me for the referral so I think that says a lot
[redacted] and her team are absolutely wonderfulMy family and I are sad to be leaving the Toledo area, as she is a gemShe is very friendly, professional, and always punctualI also believe her prices are reasonableI highly recommend this company
Complaint: [redacted] I am rejecting this response because: The business has not addressed the issue of further chargesI requested my cancellation during the promotional period and have not used any of the services this month (pasted below and attached) is the excerpt from the online version of the contract that I previewed prior to taking a chance to enrollAs you can see, there is NOTHING here about a freezing feeThey can keep the $5, I just want in writing that I will not continue to be charged [redacted] 3) RENEWAL RULES/FREEZE ACCOUNT/TERMINATION: After your membership expires months, your CG membership will be automatically renewed on a month-to-month basisTo cancel this membership after you have satisfied the minimum monthly commitment, you must provide written request to cancelYour cancellation request must be received at least days before your next payment is due by email, mail or fax (contact information below)Your account must be in good standing in order to cancelIf your account is in good standing you may freeze for one month times per yearAfter the month freeze, your account will automatically be reinstated and your draws for credit card drafts will begin againFrozen months do not count toward your minimum month commitmentCG reserves the right to charge a Freeze Fee for each month frozenDuring a freeze you are not entitled to attend CGFrozen memberships may not be cancelled Regards, [redacted]
This is a follow up to previously closed complaint # [redacted] The situation with [redacted] was resolved internally on November 29, Camper returned the necessary documentation and a refund was issued Thank you, Thanks,
According to our records we have responded to this camper several timesWe are showing that on 12/at 8:am we returned her phone call and got her voice mail where we left a message for her including our contact informationCamper then returned our phone call and was able to speak to a representative at 9:am who advised her of that the membership auto renews on a month to month basis after the minimum commitment has been metWe have attached a copy of the terms and conditions of her membership to this email for review as wellOn 12/at 12:pm we called the camper as she requested via email and again got her voice mailWe have not been in touch with her again since thenWe will send the cancellation form today for her to complete and returnWe will not be able to issued refunds for previous months as our cancellation policy is clearly stated in the terms of service which camper acknowledged upon signing upCamper was also subsequently provided with a copy via email for her reference
Love camp gladiatorIt has helped me lose so much weight and the instructors are awesome!
Complaint: [redacted] I am rejecting this response because: As stated in my original complaint, I never saw any terms and conditions as the trainer took the ipad after I put my credentials inIt does not seem as though this company has done enough background research in regards to my situation; therefor, I reject this responseI should not be held liable to terms and conditions I never agreed to Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: The business has relayed information to Revdex.comI did call days prior to putting the freeze on my account for the desired months (March and April)I placed this call on February 16, I informed the rep my purpose for calling was to place a two-month freeze on my accountThe rep verbally confirmed the freeze was placed for March and April before our call endedI have phone records showing the time, date, and length of the call to the businessApparently, the rep was negligent in properly notating my account, delineating my requestFurthermore, I accepted the business's offer of the two free months for the inconvenience, but I still expressed that the crux of the problem has not been mitigatedSuch resolution would only come in the form of a refund of the $I am owed, as the business wrongfully processed a payment I did not authorize for the month of MarchThe business refuses to refund my money Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: I did receive the notice my account was cancelled effective 9/8/2016, there was no notification I would be refunded the $fee from August, or that there would be no further charges Regards, [redacted]
Cheryl's White Glove Cleaning is a top notch cleaning business [redacted] is punctual, very accommodating, friendly, and does a wonderful jobYou will not find anyone that does a better job than [redacted] !
To whom it may concern,Our records indicate that this camper did redeem her free camp certificate on 7/9/@ 7:AM through an email request sent to the customer service department at headquartersThe 6-month membership in question was registered for on 7/14/@ 5:AMOur records show that the camper registered for the membership by validating the secure login credentials on the account and registering for the membershipAs a part of the registration process campers are required to acknowledge the Terms & Conditions of the membership before the registration is considered completeWe have included the Terms & Conditions of the membership in an attachment for your reviewAs per the membership agreement, we are happy to grant an early cancellation to this camper due to the injuries and physical hardships being experienced at campOur last contact with this camper was on 7/20/@ 8:AMIn that communication, we provided the camper with all of the necessary information and required documents to grant the early cancellation exception based on the medical issues described by the camperAs a further courtesy, we have applied a freeze (as described in the Terms & Conditions) for this camper from 7/26-8/in accordance with her due date to allow the camper ample time to procure and submit the necessary early cancelation documentation
[redacted] came to our home during a special time for our family! My oldest son was getting married and we were crazy hectic with wedding blissShe came in and waved her magical wand and all was neat and clean! I am not sure how she does it but our house was clean and gave a warm and cozy feel to all the guest for the rehearsal dinner! [redacted] was able to take a lot of strain off of our family by just simply cleaning our house and taking one less item off our check listThank you [redacted] White Glove Cleaning for coming into our home during a crazy time! I would highly recommend this company to anyone in need of cleaning services
I was in need of some help in cleaning my parents home and called on Cheryl's White Glove CleaningI, as well as my parents, were thrilled with the sparkle and shine that was left when the job was completedWe highly recommend Cheryl's White Glove Cleaning for weekly, monthly, or even catch up cleaning!