Campbell Nelson Nissan Inc

This was resolved about 2 weeks ago, see below updates from customer. Customer comments:After trying for a month and a half to get someone from Finance or Sales to call me back, we finally got an appointment with Ram, the Finance Manager.I had previously left voicemails with Ron and Compassion...

but had not received a call back.While we still encountered some issues and misunderstandings with fees etc. Ram and John, the customer loyalty manager and BC, the General Sales Manager, were all quick to respond to my complaints, queries and issues.Honestly if it wasn't for them I would not return to Campbell Nelson, which would have been a shame because my dealings with the service department have been great.Ram and John are an asset to the company and really show that their are still some people there that place an emphasis on the customer.I will be back.

Could you please provide us a written copy showing the inquiry so we can research this?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
After speaking with Ram and John, they were able to resolve my complaint 
Sincerely,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as long as the hard inquiries are removed from my Equifax and Transunion scores.Sincerely, [redacted]