Campbell's Steam Pro Reviews (2)
Campbell's Steam Pro Rating
Address: PO Box 2084, Gilbert, Arizona, United States, 85299-2084
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Have had a nice A+ rating for several years with the Revdex.com and have always responded to any complaints from customers and always go back to fix any and all problemsMr *** called after cleaning to complain about drips
of oil on the driveway we immediately came back and tried to clean it out off of the driveway and appeared 99% successful He seemed to be satisfied although our van doesn't leak oil we still tried to help him in case it was our faultThe next day he called and told me that he could still see it and I told him I don't know if it's from our van because we checked it before and after and there was no leakWe also told him to leave it alone and we would try our best to extract it with our machine When we got there he had put a product on it and smeared it into larger areas which made it completely harder to extract We are a good company and always come back and remedy any problems to the best of our ability as we did for Mr***The next day he called me and said he could still see it and I explained that if he hadn't smeared it into the concrete with his cleaning product we would have been able to get better results And at this point I explained to him that there was nothing more we could do besides what we had done because of him smearing it prior thus making it harder to remove After that he called the next day and I explained that we have come back and tried our best and we removed 90% of itI did everything I could to address the situationAt that point he called me over and over again through our the day harassing me to the point where I did not pick up his phone callsHave had complaints for several years with the Revdex.comI appreciate you listening to our side of the situation
Thank you *** *** * ***
Revdex.com:
Please feel free to call me @ ***
His response is mostly inaccurate and he states things that are not correct.
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***