Campus Park Housing

The lease was set for January to May, the tenant paid the entire lease up front and then chose to move out in March. There was a miss- communication as to when the deposit would be received. However that has been corrected and the check for his son will be in the mail asasp.

Complaint: [redacted]
I am rejecting this response because:  I have been living here for almost 2 years and this is the first time I've had a serious problem, but when you call management they're supposed to come in and take care of it, and if I remember right our rule books tell us that we will be fined for having alcohol and the management will take it. One of them that was drinking was a minor so that should have been reported to the police that she is drinking under age. She had been asked for weeks on end,  my roommate, by her boyfriend to clean because she wasn't cleaning and he was the only one. With other people living there it is common decency to clean up after yourself so people can use what they pay for. I contacted Night Manager because I had a problem with it and they should've taken care of it and they should've taken the alcohol instead of letting her dispose of it because it wasn't disposed of, they stuck it back in the pantry where they could drink it later. I was then messaged by the roommate that was mad because I called Night Management on her and attacked. And I defended myself.  Once a month management does room cleaning checks, and there has been alcohol in that fridge of my roommates every time they have done it and nothing has been done. And the landlord does it personally. If that doesn't show her being biased I don't know what does. And I can tell you that living with other roommates that if alcohol had been in that apartment while we were doing cleaning  inspections,  it would have been personally removed by the manager and we would have been fined for it. And I know that the landlord knows that my roommates boyfriend has guns on the property, because he'll walk to the clubhouse with his pistol attached to his hip because he forgets it's there, he's got bows  and arrows up on the wall and he's a veteran. I have also been told by him that she knows and that she will deny ever knowing it because she lose her job for not following the rules. No if I just wanted to get out of my lease I would so instead of going through all this bt because this is ridiculous if I call management I expected it  to be handled the way I was told it would be handled when I first moved in. But management cannot see past their bias friendships with the tenant to do that for somebody else who is paying the same amount and has to follow the rules. Yes I am angry,  but tell me this, why should I have to pay for something I can't use because of somebody else and it's not me and taking care of the way it was supposed to of been, I shouldn't. If I can't use the kitchen how am I supposed to eat? I can't.  I work 40 hours a week and I'm back-and-forth between my apartment and my parents house where I'm building a nursery for my baby. When I come home I expect to be able to use something I pay for. If I can't use it why pay for it because that's a waste.  I asked the manager what happens if we have alcohol in our apartments and she redirected the question and wouldn't even answer it. Because she knows that management is supposed to get rid of it and not let the tenant. And I gave her an option because they want me to move after I have moved several times before because of roommates.  I told my landlord that she can have that girl clean the mess up, the roommate can move, or she can end my lease, because I have moved three times and I cannot move anymore. I have three months to the end of my lease.  The management there is unfair, I remember when I first signed my lease I paid $360 a month. But when my lease was about to end they needed to know if I was staying or if I was moving and when I chose to stay they wanted to raise my price, which is on ethical and is unfair. If I have lived there under one price I should be able to stay there, but they told me if I signed a year  Long lease my rent will stay the same. So I signed it. Because I expected to have a landlord who would be fair, honest, and ethical. Sam is not that.
Sincerely,
[redacted]

My response o [redacted] a tenant that resides at Campus Park Housing who is stating that I am giving preferential treatment to tenants.   On Wednesday 5-17-2017 [redacted]’s roommate came into the office and shared some text messages with me that she received from [redacted] calling her names and using...

curse words at her for not leaving the apartment in a manner acceptable to [redacted]. Apparently, [redacted]’s roommate had a guest over the night before and they had things out on the table and it was messy and [redacted] was unable to use it, they also had alcohol which is against the rules of their lease. [redacted]  sent a text message to the night manager who the roommate assured through text message they would get rid of the alcohol and clean up the table. Here is the message that was sent to [redacted] from the maintenance phone after they spoke to her roommates. “Ok, I have spoken with one of your roommates. The alcohol will be removed and they will clean up the table. Let me know if the problem persists”. And here is [redacted]’s reply;  Thank you I really appreciate it  We did not hear from [redacted] I again that evening so they assumed it was taken care of.  I asked [redacted] to come to the office so that we could discuss the situation and try to find a solution to the concerns between   roommates with the name calling and cursing for them to be able to live in peace. While in the office [redacted] proceeded to curse at me and let me know that there were firearms in unit.   She stated I knew they were there however this is untrue. I told her I was not going to continue to be cursed at and she tried to demand that I was going to let her out of her lease,   make her roommates clean the unit, and move her roommates. After she stomped out of my office I called and spoke with [redacted] regarding the firearms and let him know they needed to be removed   from the unit immediately. He agreed this would be taken care of and I will follow up today to make sure that is completed.  I also had a training moment with the new maintenance team and let them know   that they are to go a physically remove the alcohol we cannot take the tenants word for it that they have gotten rid of it. For the record the alcohol rule is one [redacted] has broken herself while living at   Campus Park so this is not something that would concern her except she is looking for a reason to get out of her lease.   I am not willing to let [redacted] out of her lease, she knows that if she can find someone to take it over she would be released from financial liability.