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Campus Property Management Reviews (3)

I am rejecting this response because: CPM reimbursement offer for $was based on the following $(or half month rent) for of loss of use of apartment for days, however, the apartment was under construction and repair for days, not days A request was made for a credit of $(based on the daily charged rent of $per day) CPM never negotiated an offer with its renters, it simply stated what it was willing to pay.Second, after reviewing a daily history of electric used in the apartment during the construction/repair period from 12/18/thru 01/14/17, a time period in which only CPM was in the apartment (both renters were at home waiting for the apartment repairs to be completed), CPM construction crew used a total of 1,KWH of electricity at a cost of $ see attached graph and spreadsheet for cost analysis of electric use CPM offer to reimburse only $for the electric use However, CPM billed the renters $per for electricity in August (before renters initiated in electric service) If CPM would have applied their own $daily usage rate for the days, they should have at least offer to pay $ Regardless, CPM is trying to force the renters to pay for the electric that CPM used Renters consider this to be utility thief.Finally, CPM notified the renters that the apartment we be ready to live in on 12/30/ However, when one of the renter arrived the evening of 12/30/16, she found the entire apartment covered in drywall dust and construction debris It took four people four hours to clean the entire apartment (including floors, walls, ceiling, appliances, bathroom, etc) Renters requested a cleaning credit in the amount of $200, but later agreed to a $credit CPM stated it paid its cleaning crew $to clean an apartment, so offer only $ We believe the $cleaning is for a dirty apartment, and not an apartment covered in drywall dust Even though the renter made early and multiple attempts to negotiate a fair reimbursement, CPM has choose simply to ignore and not responded to are requests In addition, CPM states it credit half of this offer to my roommate, but as of 02/22/17, not such credit appears on our rental account ledger

CPM credited the tenant's account with $initially which was the amount reflecting the loss of days of enjoyment of the apartment, cleaning of the unit and usage of electrical service for the time CPM had to conduct repairs and had equipment runningCPM was always open about compensating the
tenants and after some correspondence CPM determined that $was a fair and reasonable sum for the inconvenienceCPM notified the tenants of the credit applied to their account and the following is the response we got from the father of Jessica ***:We are not accepting the $credit being offered by CPM as compensation for the damages it caused.Please remove this credit from the girls rental account immediately.If the credit is not removed, we will not be liable or responsible for the payment of this credit amount at any future time.In addition, CPM does not get to dictated the cost of damages that it incurred to the girls.While I have made every attempt to resolve this issue with CPM (on behalf of my daughter),I have no other choice but to turn this matter to my attorney. I will also be notifying the Student Departmentof Affair at UOI (as well as other organizations on campus) that CPM failure to properly reimburse UOI students for damages CPM caused. At this time, we request no future email communication be sent from CPM to my daughter, or myself.Any future email communication that we received from CPM will be consider a form of harassment. SignedDennis ***(Father of Jessica ***) As for the other roommate, Jennifer *** and her father this was a reasonable offer that they gladly accepted and half of the original credit was posted on Jennifer's behalfWe would like to reiterate our original offer to Jessica *** and her father to resolve the matter and amicably move forward

I am rejecting this response because:  CPM reimbursement offer for $7103.5 was based on the following.  $585 (or half month rent) for of loss of use of apartment for 15 days, however, the apartment was under construction and repair for 23 days, not 15 days.  A request was made for a credit of $897 (based on the daily charged rent of $39 per day).  CPM never negotiated an offer with its renters, it simply stated what it was willing to pay.Second, after reviewing a daily history of electric used in the apartment during the construction/repair period from 12/18/16 thru 01/14/17, a time period in which only CPM was in the apartment (both renters were at home waiting for the apartment repairs to be completed), CPM construction crew used a total of 1,343 KWH of electricity at a cost of $145.83.  see attached graph and spreadsheet for cost analysis of electric use.   CPM offer to reimburse only $45 for the electric use.  However, CPM billed the renters $4.25 per for electricity in August (before renters initiated in electric service).  If CPM would have applied their own $4.25 daily usage rate for the 23 days, they should have at least offer to pay $97.75.  Regardless, CPM is trying to force the renters to pay for the electric that CPM used.  Renters consider this to be utility thief.Finally, CPM notified the renters that the apartment we be ready to live in on 12/30/16.  However, when one of the renter arrived the evening of 12/30/16, she found the entire apartment covered in drywall dust and construction debris.  It took four people four hours to clean the entire apartment (including floors, walls, ceiling, appliances, bathroom, etc).  Renters requested a cleaning credit in the amount of $200, but later agreed to a $120 credit.  CPM stated it paid its cleaning crew $80 to clean an apartment, so offer only $80.  We believe the $80 cleaning is for a dirty apartment, and not an apartment covered in drywall dust.  Even though the renter made early and multiple attempts to negotiate a fair reimbursement,  CPM has choose simply to ignore and not responded to are requests.  In addition, CPM states it credit half of this offer to my roommate, but as of 02/22/17, not such credit appears on our rental account ledger.

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