CampusConnect Reviews (4)
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Address: 715 W 23rd St, Austin, Texas, United States, 78705-5149
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Good Afternoon, ***After further discussion and approval, we will be upgrading some of the physical equipment onsite, increasing per user speeds and increasing the amount of devices that each user will be able to add to the system. This property-wide upgrade is currently scheduled to be
completed by March 18thWe will also be working with the property management staff and individual users on the system to remind them that they must authenticate every device on our system. (Training will be available if needed.) We are confident that these adjustments will provide Ms*** with the Internet experience she expects. Our client services team will also reach out to Ms*** directly to confirm that the upgrades have rectified any issues and provide additional support if need bePlease let me know if you would like anything else from my teamThank you and have a wonderful day*** *** CampusConnect |** ** *** *** office: *** mobile: *** *** 24/7/Customer Support: ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Good Afternoon, ***After further
discussion and approval, we will be upgrading some of the physical equipment onsite, increasing per user speeds and increasing the amount of devices that each user will be able to add to the system. This property-wide upgrade is currently scheduled to be completed by March 18thWe will also be working with the property management staff and individual users on the system to remind them that they must authenticate every device on our system. (Training will be available if needed.) We are confident that these adjustments will provide Ms*** with the Internet experience she expects. Our client services team will also reach out to Ms*** directly to confirm that the upgrades have rectified any issues and provide additional support if need bePlease let me know if you would like anything else from my teamThank you and have a wonderful day*** *** CampusConnect |** ** *** *** office: *** mobile: *** *** 24/7/Customer Support: ***
I am living in an apartment complex which the main Internet and cable provider is the campus connectDuring the past months more than times problems with Internet and TV, means we did not not have one of them or both, shows the quality of their serviceThis is an unreliable business with the worst customer service you can ever imagineThey claim their internet is a Gb Internet but what you get practically is not more than Mb or in best case