CamSoft Company

His father *** was the original purchaser of the software several years ago***, the son, was unaware of the two service agreements his father signed*** now has these agreements but still refuses to accept our recommendationsHis software is old and he has an odd problem that we
tried to solve but could not do so remotelyDespite having old software we still, in good faith, tried to help ***Prior to *** contacting you, there were e-mails sent recently giving him technical adviceHe has declined a software version update and refuses a service callHe insists on free updates, help and/or a service call, but we cannot continue for freeWe have done all we can for himWe have completely fulfilled our obligations years ago with this company per the agreements his father signedHis service contract has been expired for years now and he declines software maintenance, updates or a service callOur obligation would have been to repair, replace or basically correct any bugs foundsThis is not the case hereTo address the wording in his complaint, this is a total fabricationIt upsets us deeply that this gentleman stoops to this levelThis gentleman is a disrespectful, rude individualPrior to this latest, most recent incidence, he used bad language to others in the front office here as well as the technical people trying to help himWe do not want to do business with him